Optician: Eyewear Specialist & Patient Concierge

EyeCare Associates; Kentucky; On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Paid Vacation and Holiday Pay

SIMPLE IRA with company match

BIZPLAN Healthcare reimbursement

Job summary

EyeCare Associates is seeking an Optician to join our team. You will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements.

You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPAA and confidentiality regulations closely. The ideal candidate has exceptional customer service, strong communication and interpersonal

Qualifications

• Experience as an optician/optical preferred.
• State license is helpful but not required (Ohio reference).
• Strong customer service and communication skills.
• Knowledge of HIPAA regulations and confidentiality.

Responsibilities

• Meet and talk with patients to learn their needs for eyewear.
• Make frame recommendations and assist in choosing best options.
• Take facial measurements for perfect frame fit.
• Prepare orders for the ophthalmic lab and coordinate fulfillment.
• Explain pricing, insurance, and payment options to patients clearly.
• Adhere to HIPAA and confidentiality regulations.

Skills

Customer service

Communication

HIPAA compliance

Interpersonal skills

Job description

EyeCare Associates is seeking an Optician to join our team. You will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements.

You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPAA and confidentiality regulations closely. The ideal candidate has exceptional customer service, strong communication and interpersonal