Optician: Craft Eyewear & Elevate Patient Care

Big City Optical; Chicago (IL); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Incentive Plan Participation

Company subsidized Medical Insurance

Company subsidized Dental insurance

Company paid Short Term Disability

401(k) with 10% match

Paid time off

Employee discount plan

Job summary

Big City Optical is seeking an Optician to join our team and support our mission of providing preeminent eye care. The Optician works with the optometrist’s recommendations to match lenses and frames to patient needs and accurately fits, measures, and adjusts eyewear for maximum usability before the patient leaves the store.

The role involves coordinating with the optometrist, educating patients on lens options, and staying current with eyewear trends and lens technology.

Qualifications

• 1 year experience preferred in optics or customer service.
• Excellent communication and interpersonal skills.
• Detail oriented with strong organizational and time management skills.
• Ability to work collaboratively in a team environment.
• Reliable transportation and willingness to travel up to 10 miles to support coverage at other locations.

Responsibilities

• Conduct pre-examination assessments of patients.
• Assist patients in selecting frames and lenses.
• Accurately measure and fit eyeglasses and contact lenses.
• Educate patients on lens options and features.
• Monitor orders and update patients on delays.
• Perform administrative tasks related to patient records, store operations and insurance billing.
• Conduct follow-up calls to check on patients and appointment availability.

Skills

Communication skills

Interpersonal skills

Detail oriented

Teamwork

Attendance

Job description

Big City Optical is seeking an Optician to join our team and support our mission of providing preeminent eye care. The Optician works with the optometrist’s recommendations to match lenses and frames to patient needs and accurately fits, measures, and adjusts eyewear for maximum usability before the patient leaves the store.

The role involves coordinating with the optometrist, educating patients on lens options, and staying current with eyewear trends and lens technology.