Optician: Craft Exceptional Patient Experience

Venture Optical Management; Radnor (Delaware County); On-site; USD 42,000 - 65,000; Full time

Job summary

Venture Optical Management is seeking an experienced Optician to support patients and practice partners by providing accurate eyewear selections and efficient service. You will interpret prescriptions, measure, adjust frames, and prepare orders with care, ensuring quality and style alignment for each patient.

The role emphasizes excellent patient service, knowledge of lenses and coatings, and safe, HIPAA-compliant operations within our team-focused environment.

Qualifications

• Certification in optical dispensing or related training.
• Excellent attention to detail when interpreting prescriptions and checking lenses.
• Strong communication skills to explain technical information to customers.
• Familiarity with optical products and frame/lens options.
• Ability to work well in a team with clinicians and staff.
• Knowledge of licensing/CE requirements per state.
• Strong sales ability and patient-service focus.

Responsibilities

• Interpret eye prescriptions and advise on frame weights, materials, styles and colors.
• Measure customers and adjust frames for proper fit.
• Prepare glasses and contact lens orders with correct prescriptions and lens specs.
• Ensure orders are processed accurately and HIPAA-compliant handling of patient data.
• Provide exceptional patient service and address concerns with professionalism.
• Maintain inventory of frames and optical supplies and support inventory control.

Skills

Certification in optical dispensing

Excellent communication

Attention to detail

Strong sales ability

Team player

HIPAA compliance

Fram e fitting knowledge

Education

Certification in optical dispensing

Tools

Optical tools

Job description

Venture Optical Management is seeking an experienced Optician to support patients and practice partners by providing accurate eyewear selections and efficient service. You will interpret prescriptions, measure, adjust frames, and prepare orders with care, ensuring quality and style alignment for each patient.

The role emphasizes excellent patient service, knowledge of lenses and coatings, and safe, HIPAA-compliant operations within our team-focused environment.