Optician

Medical Eyeglass Center; Town of Florida (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Life insurance

Employee discount

Paid time off

Referral program

Job summary

Medical Eyeglass Center in Pinellas Park is seeking a patient-focused Optical Associate to help patients select and fit eyewear, perform adjustments, and deliver a friendly, professional experience inside our clinical office.

You will process orders, verify prescriptions, manage insurance claims, track lab work, and maintain organized records while collaborating with providers and staff to ensure quality vision care.

Qualifications

• High School Diploma or GED required.
• Reading spectacles prescriptions and patient eyewear needs.
• Experience with optical lab processes and lens types preferred.
• Familiarity with insurance eligibility checks and authorizations.

Responsibilities

• Provide eyewear selection, fitting, and adjustments.
• Process and complete orders through POS systems.
• Maintain records of prescriptions, orders, payments, and insurance claims.
• Review lab orders and ensure timely completion.
• Dispense eyewear and contact lenses where applicable.
• Assist with eyewear repairs, cleaning, and inventory.
• Coordinate with providers and staff to ensure quality care.

Skills

Eyewear fitting

Customer service

Sales skills

Prescription reading

MS Excel

Insurance portals

Education

High School Diploma or GED

Tools

Lensometer

EHR systems

Optical POS systems

Job description

Optician/Optical Associate - Pinellas Park

Other Locations: Palm Harbor, St. Petersburg, FL

About Medical Eyeglass Center (MEC)

At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Position Overview

MEC is seeking a skilled, patient-focused Optical Associate to join our team. In this position, you’ll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting.

What You’ll Do

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.


• Accurately process and complete orders through MEC’s point-of-sale systems.


• Maintain detailed records of prescriptions, orders, payments, and insurance claims.


• Review and track lab orders to ensure timely and accurate completion.


• Submit insurance claims, post payments, and follow up on outstanding receivables.


• Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)


• Assist patients with eyewear adjustments, repairs, and cleaning.


• Maintain frame inventory, keeping displays organized, clean, and fully stocked.


• Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities.


• Support in-office promotions and marketing materials.


• Build positive working relationships with providers, technicians, and administrative staff.


• Maintain a professional and welcoming environment for patients and staff.

What We’re Looking For

• A friendly, professional, and patient-focused personality.


• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).


• Skilled in eyewear fitting, adjustments, and repairs or willing to learn.


• Strong customer service and sales skills, including handling objections.


• Clear and professional verbal and written communication.


• Proficiency with MS Excel, email, and insurance portals (preferred).


• Strong organization and time management skills.


• Team-oriented with the ability to build effective relationships.


• Attention to detail and problem-solving mindset.


• Receptive to feedback and committed to continuous learning.

Requirements

• High School Diploma or GED

Minimum 6 Months Of Experience In Optical

• Knowledge of frame adjustments and frame repairs


• Experience taking accurate measurements (PD, seg height, optical center)


• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)


• Experience reading lenses using manual lensometer


• Ability to handle insurance eligibility checks and authorizations


• Strong attention to detail and accuracy when filling prescriptions


• Ability to multitask in a fast-paced environment


• Basic computer skills and experience with EHR or optical POS systems

Job Type: Full-time

Benefits

• 401(k)


• Health insurance


• Dental insurance


• Vision insurance


• Life insurance


• Employee discount


• Paid time off


• Referral program