Optical Associate - South Kingstown

Medical Eyeglass Center, Inc.; South Kingstown (RI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Job summary

Medical Eyeglass Center (MEC) is seeking a skilled optician to join our team inside medical offices, delivering high-quality vision care and eyewear services. You will guide patients through selection, fitting, and adjustments, while maintaining accurate records and collaborating with clinic staff.

The role emphasizes patient-first service, technical precision, and a professional setting. Monday–Friday, 8am–5pm, on-site position in South Kingstown, RI, with opportunities to contribute to

Qualifications

• Ability to read and interpret spectacle prescriptions (and contact lenses if applicable).
• Strong customer service and sales skills, including handling objections.
• Attention to detail with eyewear fittings, adjustments, and repairs.

Responsibilities

• Provide patients with an outstanding eyewear experience from selection to fitting and adjustments.
• Accurately process and complete orders through MEC’s point-of-sale systems.
• Maintain detailed records of prescriptions, orders, payments, and insurance claims.
• Review and track lab orders to ensure timely and accurate completion.
• Submit insurance claims, post payments, and follow up on outstanding receivables.
• Dispense prescription and non-prescription eyewear and contact lenses where applicable.
• Assist patients with eyewear adjustments, repairs, and cleaning.
• Maintain frame inventory and keep displays organized and stocked.
• Build positive working relationships with providers, technicians, and administrative staff.

Skills

Eyewear fitting

Prescription interpretation

Customer service

Sales skills

Education

RDO/LDO license

Tools

MS Excel

Insurance portals

Job description

About Medical Eyeglass Center (MEC)

At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Full-Time Monday - Friday 8am - 5pm

About Medical Eyeglass Center (MEC)

At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart.

Position Overview

MEC is seeking a skilled, patient-focused Optician to join our team. In this position, you’ll play a key role in the successful operation of the optical dispensary, deliver outstanding service, and work closely with both patients and clinic staff. This is a great opportunity for someone who enjoys combining technical expertise with patient care in a supportive and professional setting.

What You’ll Do

• Provide patients with an outstanding eyewear experience, from selection to fitting and adjustments.


• Accurately process and complete orders through MEC’s point-of-sale systems.


• Maintain detailed records of prescriptions, orders, payments, and insurance claims.


• Review and track lab orders to ensure timely and accurate completion.


• Submit insurance claims, post payments, and follow up on outstanding receivables.


• Dispense prescription and non-prescription eyewear (and contact lenses where applicable.)


• Assist patients with eyewear adjustments, repairs, and cleaning.


• Maintain frame inventory, keeping displays organized, clean, and fully stocked.


• Review daily patient schedules to anticipate volume, insurance eligibility, and sales opportunities.


• Support in-office promotions and marketing materials.


• Build positive working relationships with providers, technicians, and administrative staff.


• Maintain a professional and welcoming environment for patients and staff.

What We’re Looking For

• A friendly, professional, and patient-focused personality.


• Ability to read and interpret spectacle prescriptions (and contact lenses where applicable).


• Skilled in eyewear fitting, adjustments, and repairs or willing to learn.


• Strong customer service and sales skills, including handling objections.


• Clear and professional verbal and written communication.


• Proficiency with MS Excel, email, and insurance portals (preferred).


• Strong organization and time management skills.


• Team-oriented with the ability to build effective relationships.


• Attention to detail and problem-solving mindset.


• Receptive to feedback and committed to continuous learning.

Education/Licensure

• RDO/LDO license desirable