Optician

Keplr Vision; Machesney Park (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

All About Eyes in Machesney Park, IL is seeking an Optician I to ensure patients receive high‑quality eye care. You will educate patients on corrective lens options, assist with frame selection, and help to meet sales goals while delivering friendly, professional service.

The role emphasizes strong organization, willingness to learn, and excellent customer service. Training is available for candidates with little optical experience, making this a great entry‑level opportunity in a supportive

Qualifications

• Excellent customer service and presentation are essential.
• 0–3 years of experience.
• Ability to stay organized and multitask.
• Coachable and open to feedback.
• Professional phone and office etiquette.

Responsibilities

• Review prescriptions and orders based on medical charts.
• Educate patients on lens options and help select fitting options.
• Provide feedback on frame aesthetics while meeting sales goals.
• Manage inventory of frames and contact lenses to ensure variety.
• Communicate with physicians regarding prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear.
• Place optical orders with knowledge of insurance benefits.

Skills

Customer service

Organization

Flexibility

Communication

Willing to train

Optical experience (not required)

Job description

Job Description

Optician I - All About Eyes in Machesney Park, IL

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye‑related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable - open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary; we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.