Optician

DELLA Auto Group; Gurnee (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive pay

Medical Insurance and 401k

Vacation and Holiday pay

Complimentary eyewear

Job summary

Pearle Vision in Gurnee and Buffalo Grove IL is seeking an Optician to deliver an exceptional patient experience, driving store sales and supporting doctors. The role emphasizes accuracy in lens fitting, frame selection, and knowledgeable guidance on vision care.

The position requires a high school diploma or equivalent and experience in retail or customer service, with licensure as an optician preferred. On-site work with opportunities for professional growth are offered.

Qualifications

• Experience in retail or customer service environment.
• Ability to sell and meet sales targets.
• State licensure or certification by a nationally-recognized opticianry association as an optician.
• Strong attention to detail.
• Effective communication with patients and staff.

Responsibilities

• Drive store sales by fostering a retail selling culture and using effective sales skills.
• Develop professional relationships with associates and Doctors.
• Fill ophthalmic eyeglass prescriptions, fit and adapt lenses and frames.
• Recommend specific lenses and coatings to suit patient needs.
• Assist patients in selecting frames and coordinating with prescriptions.
• Perform optical measurements and ensure accurate pricing and delivery quotes.
• Guide patients on Managed Vision Care and merchandize according to Planogram.
• Support marketing programs and promotions per company standards.

Skills

Retail sales

Customer service

Communication

Adaptability

Team collaboration

Education

High school diploma or equivalent

Job description

GENERAL FUNCTION:

Pearle Vision in Gurnee and Buffalo Grove IL is hiring an Optician to join our team of professionals. The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction.

WHAT WE OFFER:

• Competitive pay and generous commission structure
• Medical Insurance and 401k retirement plan
• Vacation and Holiday pay for full-time employees
• Complimentary eyewear once a year

MAJOR DUTIES & RESPONSIBILITIES:

• Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.
• Develop professional business relationships with other associates and Doctors.
• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
• Utilize optical prescription in conjunction to the patient's visual requirements.
• Recommend specific lenses, and lens coatings to suit patient needs.
• Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
• Perform appropriate optical related measurements.
• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
• Provide appropriate guidance to patients regarding Managed Vision Care.
• Assist the store with being effectively merchandised according to the Planogram and other Company standards.
• Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards.
• Other duties as assigned by Store Manager

KNOWLEDGE & SKILLS:

• Ability to sell through use of sales skills and accountability for sales results.
• Experience and proven results with a retail or customer service establishment.
• Ability to present and implement decisive and creative solutions to opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
• Foster positive and results-oriented associate and doctor relationships.
• Attention to detail and follow-up.
• Ability to manage priorities through adaptability and flexibility.
• Willingness to take calculated risks.
• Experience with personal computers preferred.
• State licensure or certification by a nationally-recognized opticianry association as an optician.

EDUCATION:

High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment.

The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.