Optician

Pearle Vision - Brooklyn Center; Minneapolis (MN); On-site; USD 28,000 - 41,000; Full time

Job summary

Pearle Vision - Brooklyn Center is seeking an experienced Optician to deliver an exceptional patient experience and foster patient loyalty. The role requires 3+ years of optician experience, with pay based on hourly rate plus commission, reflecting experience and performance.

The position involves selling, fitting lenses, advising on coatings, assisting with frame selection, and collaborating with doctors and staff to ensure accurate prescriptions and timely service in a busy retail setting.

Qualifications

• 3+ years of experience as an optician.
• Experience in a retail or customer service environment is required.
• State licensure or certification by a nationally-recognized optician association as an optician.

Responsibilities

• Drive profitable store sales by fostering a retail selling culture.
• Develop professional business relationships with other associates and Doctors.
• Fill ophthalmic eyeglass prescriptions and fit lenses/frames; recommend lenses and coatings.
• Assist patients in frame selection and coordinate frames to prescription.

Skills

Sales skills

Retail/Customer service

Communication

Relationship building

Attention to detail

Prioritization

Risk-taking

PC proficiency

Optician licensure

Education

High school diploma or equivalent

Retail experience 2–3 years

Tools

POS systems

Job description

GENERAL FUNCTION:

The primary function of the Optician is to attract and retain patients by delivering an exceptional patient experience, fostering patient loyalty, and promoting outstanding patient satisfaction.

3+ years of experience as an optician.

Pay based on experience: Hourly plus commission.

MAJOR DUTIES & RESPONSIBILITIES:

• Drive profitable store sales by fostering a retail selling culture by practicing through role-playing and using effective retail sales skills.
• Develop professional business relationships with other associates and Doctors.
• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include, but not limited to, the following:
  • Utilize optical prescription in conjunction with the patient's visual requirements.
  • Recommend specific lenses and lens coatings to suit patient needs.
  • Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
  • Perform appropriate optical-related measurements.
• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
• Provide appropriate guidance to patients regarding Managed Vision Care.
• Assist the store with being effectively merchandised according to the Planogram and other Company standards.
• Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards.
• Other duties as assigned by Store Manager
• assist the receptionist and front desk work as needed.

KNOWLEDGE & SKILLS:

• Ability to sell through the use of sales skills and accountability for sales results.
• Experience and proven results with a retail or customer service establishment.
• Ability to present and implement decisive and creative solutions to opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
• Foster positive and results-oriented associate and doctor relationships.
• Attention to detail and follow-up.
• Ability to manage priorities through adaptability and flexibility.
• Willingness to take calculated risks.
• Experience with personal computers preferred.
• State licensure or certification by a nationally-recognized opticianassociation as an optician.

EDUCATION:

High school diploma or equivalent, or comparable experience typically achieved with a minimum of 2-3 years in a retail environment.

The incumbent or successful candidate must meet the position requirements above to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job