Optical Technician: Patient-Focused Eyewear Expert

Clarkson Eyecare; Northfield (MN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package - Medical Vision

401k + Employer Matching

PTO and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

Clarkson Eyecare in Minnesota seeks an Optical Technician to dispense and fit glasses and contacts, interpreting prescriptions written by Optometrists and Ophthalmologists, while delivering outstanding Total Patient Experience. You will help patients select frames, take measurements, operate lensometers, and recommend lenses and coatings to meet needs.

A strong focus on customer service and accuracy is essential.

Qualifications

• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Favorable result on background check as required by state.
• Must be able to provide proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Communication

Sales/upselling

Attention to detail

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Job description

Clarkson Eyecare in Minnesota seeks an Optical Technician to dispense and fit glasses and contacts, interpreting prescriptions written by Optometrists and Ophthalmologists, while delivering outstanding Total Patient Experience. You will help patients select frames, take measurements, operate lensometers, and recommend lenses and coatings to meet needs.

A strong focus on customer service and accuracy is essential.