Optical Technician / Optician

EyeCare Partners; Westerville (OH); On-site; Full time

Job summary

Join a leading provider of eye care as an Optical Technician in Westerville, OH. This role involves dispensing and fitting glasses and contacts, providing exceptional patient support, and ensuring a world-class experience. Training is provided, and no prior experience is necessary.

Benefits

Full Benefits Package - Medical, Vision, Dental, and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Holidays

Competitive Pay + Bonus

Optical Education Reimbursement

Paid Maternity Leave

Employee Discounts

Qualifications

• Previous medical or ophthalmic experience preferred.
• 1+ year customer/patient interaction experience or equivalent.

Responsibilities

• Promote frames and lenses per doctor recommendations.
• Assist patients with frame selection and measurements.
• Educate patients on lenses, coatings, and frames.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma or GED

Associates or Bachelor’s in Business or Healthcare Management

ABO and NCLE certifications

Tools

MS Office

Job description

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EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our network includes over 300 ophthalmologists and 700 optometrists across 18 states and 80 markets, providing comprehensive eye care services. For more information, visit www.eyecare-partners.com.

Job Title:

Optical Technician (Optician)

Company:

Clarkson Eyecare

Location:

Westerville, OH

Training Provided – No medical/eyecare experience required!

Pay:

$16/hr

Perks

• Full Benefits Package - Medical, Vision, Dental, and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Holidays
• Competitive Pay + Bonus
• Optical Education Reimbursement
• Paid Maternity Leave
• Employee Discounts

Hours

• Full Time
• Open Monday-Friday 8am-7pm, Saturday 8am-1pm (flexible shifts within these hours)

Requirements

• High School Diploma or GED
• Background check clearance
• Basic computer skills
• Strong customer service skills
• Willingness to learn and grow

Essential Functions

• Promote frames and lenses per doctor recommendations
• Adjust and repair glasses
• Assist with patient flow
• Verify insurances
• Communicate effectively with patients and staff
• Handle inquiries via phone, email, and in person

Job Summary

The Optical Technician provides a world-class patient experience, supporting medical and retail needs by dispensing and fitting glasses and contacts based on prescriptions. They connect patient needs with available products and services.

Duties and Responsibilities

• Build relationships through excellent patient support
• Assist patients with frame selection and measurements
• Operate optical equipment such as lensometers
• Educate patients on lenses, coatings, and frames
• Accurately measure and dispense glasses and contacts
• Maintain a clean and organized work environment
• Follow safety and inventory protocols
• Support practice goals with initiative and teamwork

Patient Population Served

All ages, races, and genders.

Education, Licensure & Certification

• High school diploma or GED
• Preferred: Associates or Bachelor’s in Business or Healthcare Management
• Preferred: ABO and NCLE certifications

Experience Requirements

• Previous medical or ophthalmic experience preferred
• 1+ year customer/patient interaction experience or equivalent
• Background check clearance

Knowledge, Skills, and Abilities

• Professional appearance and attitude
• Strong communication skills
• Willingness to learn new systems
• Attention to detail and reliability
• Basic computer proficiency (MS Office)
• Effective in English (verbal and written)
• Ability to travel as needed

Physical Demands

Includes standing, walking, lifting, reaching, and using hands/eyes for detailed work, with specified percentages and weight limits.

Work Environment

Normal office/clinical setting with potential exposure to blood, bodily fluids, and cleaning supplies. Use of PPE required.

For assistance, contact [phone]. Resumes via website only.

EyeCare Partners is an equal opportunity employer.