Optical Store Lead — Drive Sales & Service Excellence

Eyeglassworld; Florida; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Company/Holyd

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World is seeking an Assistant Manager to oversee daily operations, support and motivate the team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style.

The role involves driving profit and sales, supervising staff, coordinating with doctors and the corporate office, and maintaining promotions and visual merchandising while ensuring Sundays off as stated.

Qualifications

• Optical sales experience.
• Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Strong understanding of store operations and standards for success.
• Strong communication skills for effective management of teams.
• Ability to present clear information and respond to questions from managers, associates, and customers.
• Ability to analyze and understand financial reports and solve problems.

Responsibilities

• Drive and achieve profit, sales and performance goals according to National Visionstandards.
• Monitor sales results against budgeted.
• Ensure all store associates achieve and maintain the highest level of customer service.
• Maintain awareness of same day service using Ready When Promised production board.
• Communicate with the General Manger, District Manager, and Corporate Office and provide store reporting as required.
• Develop and maintain a good working relationship with doctor(s) associated with the store and serves as liaison between doctor and store personnel.
• Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
• Supervise and motivate Optician/Sales Associates and ensures the timely completion of day-to-day functions.
• Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting and retaining a high caliber staff.
• Motivate associates to exceed performance standards.
• In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials.

Skills

Sales leadership

Communication

Organizational skills

Team motivation

Time management

Job description

Eyeglass World is seeking an Assistant Manager to oversee daily operations, support and motivate the team, and ensure customers receive quality eye care along with an exceptional shopping experience, leaving with both clear vision and great style.

The role involves driving profit and sales, supervising staff, coordinating with doctors and the corporate office, and maintaining promotions and visual merchandising while ensuring Sundays off as stated.