Optical Specialist: Elevate the Eyewear Experience

Eyeglass World; Mount Pleasant (SC); On-site; USD 19,286,000 - 30,307,000; Full time

Benefits offered by this job

Health Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Mount Pleasant, SC is seeking an Optical Specialist to deliver a premium customer experience from pre-exam support to eyewear readiness, fitting, and pickup.

You will guide customers through eyewear selection, ensure product education, and maintain high-quality finishes and brand standards in-store. This role emphasizes customer satisfaction, accuracy, and teamwork within a fast-paced retail environment.

Qualifications

• High School Diploma or equivalent is required.
• 1+ year experience in optical, retail, sales, or customer service is required.
• Strong multitasking, time management and organizational skills are essential.
• Clear communication and ability to educate customers effectively are required.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Assist with eyewear selection, final fitting, and product education.
• Perform finishing work including final adjustments, inspections and quality checks.
• Ensure eyewear meets Eyeglass World standards for fit, function, and presentation.
• Maintain organized, clean, and efficient finish and retail areas.

Skills

Multitasking

Communication

Customer service

Bilingual (preferred)

Education

High School Diploma

Job description

Eyeglass World in Mount Pleasant, SC is seeking an Optical Specialist to deliver a premium customer experience from pre-exam support to eyewear readiness, fitting, and pickup.

You will guide customers through eyewear selection, ensure product education, and maintain high-quality finishes and brand standards in-store. This role emphasizes customer satisfaction, accuracy, and teamwork within a fast-paced retail environment.