Optical Specialist: Elevate Customer Experience & Finishing

National Vision; Fort Myers (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Generous Paid Time Off

Employee Eyewear Discount

Job summary

National Vision is seeking an Optical Specialist for its Fort Myers, Florida location. In this customer-facing role, you will ensure exceptional service and support throughout the eyewear selection process, from fitting to pickup.

The position requires a high school diploma and at least one year of experience in optical or customer service. You'll enjoy benefits like health insurance and generous paid time off while contributing to a team focused on delivering quality eye care.

Qualifications

• 1+ year experience in optical, retail, sales, or customer service.
• Hold an active dispensing license as required by the state.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Perform finishing work including final adjustments and quality checks.

Skills

Multitasking

Time Management

Clear Communication

Customer Satisfaction

Education

High School Diploma or equivalent

Job description

National Vision is seeking an Optical Specialist for its Fort Myers, Florida location. In this customer-facing role, you will ensure exceptional service and support throughout the eyewear selection process, from fitting to pickup.

The position requires a high school diploma and at least one year of experience in optical or customer service. You'll enjoy benefits like health insurance and generous paid time off while contributing to a team focused on delivering quality eye care.