Optical Specialist: Premier Eyewear & Service

National Vision, Inc.; Estero (FL); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

National Vision, Inc. (Eyeglass World) in Florida is seeking an Optical Specialist to support the in-store eyewear experience. You will guide customers through eyewear selection, handle final fittings, and ensure a seamless handoff from finish to pickup.

The role emphasizes in-store customer service, precision finishing, and brand-aligned interactions. A high school diploma and 1+ year in optical or retail are preferred, with benefits and growth opportunities offered.

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in optical, retail, sales, or customer service.
• Active dispensing license may be required by state.
• Strong multitasking, time management and organizational skills.
• Clear communication and the ability to educate customers.
• Ability to prioritize customer satisfaction at every interaction.
• Support store team in shared goals.

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Help ensure smooth transitions between exam, finish, and pickup moments.
• Perform finishing work including final adjustments, inspections and quality checks.

Skills

Customer service

Time management

Communication

Multitasking

Organizational skills

Education

High School Diploma

Tools

Dispensing license

Job description

National Vision, Inc. (Eyeglass World) in Florida is seeking an Optical Specialist to support the in-store eyewear experience. You will guide customers through eyewear selection, handle final fittings, and ensure a seamless handoff from finish to pickup.

The role emphasizes in-store customer service, precision finishing, and brand-aligned interactions. A high school diploma and 1+ year in optical or retail are preferred, with benefits and growth opportunities offered.