Optical Sales - McDonough, GA

Eyetastic Services, LLC; McDonough (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Eyetastic Services, LLC in McDonough, GA is seeking an experienced Optician or Optical Sales Associate to elevate patient experience while ensuring seamless office operations.

You will welcome guests, assist with frame selection, take measurements, verify prescriptions, coordinate with labs, and support front desk and optical tasks to deliver exceptional eyewear.

Join a team committed to compassionate care and community service, with opportunities for cross-training and professional growth.

Qualifications

• Prior eyecare setting experience required.
• Strong attention to detail in patient care.
• Excellent communication and interpersonal skills.
• Reliable attendance record.

Responsibilities

• Welcome patients with warmth and professionalism during eyewear choices.
• Manage calls, appointments, and eyewear inquiries.
• Recommend frames and lenses based on lifestyle and budget.
• Document orders, verify prescriptions, coordinate with labs.
• Cross-train across front desk and optical operations.

Skills

Customer service

Eyewear knowledge

Attention to detail

Active listening

Tools

POS system

Job description

Are you a seasoned multitasker with a passion for organization and a compassionate spirit? This vibrant and welcoming practice is seeking an experienced Optician or Optical Sales Associate to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments and make a significant contribution to our community's mission of delivering exceptional patient care.

Responsibilities:

• Welcome patients and customers with warmth and professionalism, ensuring they feel comfortable, valued, and excited about their eyewear choices.
• Manage incoming and outgoing calls, skillfully handling appointment scheduling, product inquiries, and eyewear order questions.
• Demonstrate empathy, active listening, and strong product knowledge to understand visual needs and recommend frames, lenses, and lens enhancements that best suit each patient's lifestyle and budget.
• Support front office and optical operations by preparing patient profiles, updating records, and assisting with opening and closing tasks.
• Maintain optical inventory, including frames, lenses, and accessories, and place orders as needed to ensure product availability and attractive merchandising.
• Spend dedicated time with patients in the optical, guiding frame selection, taking accurate measurements (such as pupillary distance and segment heights), and reviewing lens options and coatings.
• Accurately document eyewear orders, verify prescriptions, coordinate with labs, and ensure timely, precise processing of all optical transactions.
• Engage in ongoing cross-training in both front desk and optical functions to foster personal and professional growth within the practice.

Requirements:

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record, showcasing your commitment to the role.

Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields. As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information remains confidential, not shared with third parties or other agencies, so that you can explore this exciting opportunity with peace of mind.