Optical Sales Associate - McDonough, Georgia

Eyetastic Services, LLC; McDonough (GA); On-site; USD 35,000 - 52,000; Full time

Job summary

Eyetastic Services, LLC is seeking an experienced team member to elevate our patients' 5-star experience in a busy eyecare practice in McDonough, GA. The role involves front-desk duties, patient management, and cross-department collaboration to ensure seamless operations.

You will assist with documentation, appointment requests, and preliminary patient assessments, including retinal imaging. Strong communication and attention to detail are essential for success in this patient-centered

Qualifications

• Prior experience in an eyecare setting is required.
• Strong emphasis on efficiency, accuracy, and patient care detail.

Responsibilities

• Welcome patients warmly and professionally.
• Manage incoming and outgoing calls, schedule appointments, and field inquiries.
• Document patient notes accurately and prepare exam records.
• Assist with opening/closing tasks and office operations.
• Maintain inventory and order contact lens supplies as needed.
• Coordinate preliminary patient assessments and retinal photography with equipment.

Skills

Customer service

Communication

Empathy

Tools

EMR systems

Job description

Are you a seasoned multitasker with a passion for organization and a compassionate spirit? This vibrant and welcoming practice is seeking an experienced team member to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments and make a significant contribution to their mission of delivering exceptional patient care within the community.

Responsibilities:

• Welcome patients with warmth and professionalism, ensuring they feel comfortable and valued.
• Manage all incoming and outgoing calls, skillfully handling appointment requests and addressing patient inquiries.
• Demonstrate empathy and attentiveness to effectively understand and meet patient needs.
• Support office operations by preparing charts, updating records, and assisting with office opening and closing tasks.
• Maintain inventory and order contact lens supplies as needed.
• Spend dedicated time with patients before their doctor visits, performing essential preliminary assessments, including measuring retinal function, peripheral vision, and capturing retinal photographs using advanced equipment.
• Accurately document and organize patient exam notes, order diagnostic tests per the doctor's recommendations, and code procedures precisely.
• Engage in ongoing cross-training to foster personal and professional growth within the practice.

If you're seeking a fulfilling career that offers stability and the opportunity to make a meaningful impact in your community, this position is perfect for you!

Requirements:

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record and evidence of longevity in previous jobs, showcasing your commitment to the role.

Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields. As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information remains confidential, not shared with third parties or other agencies, so that you can explore this exciting opportunity with peace of mind.

Visit eyetasticservices.com for a comprehensive list of eye care professional and paraprofessional opportunities nationwide.