Optician - McDonough, Georgia

Eyetastic Services, LLC; McDonough (GA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Eyetastic Services, LLC seeks an experienced eyecare team member to enhance the patient experience and keep the office running smoothly. You will greet patients, manage calls and appointments, and perform essential pre-exam tasks including retinal measurements and photography using advanced equipment.

The role emphasizes accurate charting, documentation, and collaboration across departments, with opportunities for cross-training and growth in a welcoming practice environment.

Qualifications

• Experience in eyecare setting is required.
• Strong focus on efficiency, accuracy, and patient care.

Responsibilities

• Welcome patients warmly and professionally; ensure comfort and value.
• Handle all calls, appointment requests, and patient inquiries with care.
• Demonstrate empathy to understand and meet patient needs.
• Support office operations by preparing charts, updating records, and assisting opening/closing tasks.
• Maintain inventory and order contact lens supplies as needed.
• Conduct preliminary assessments and capture retinal photographs using advanced equipment.
• Document exam notes, order tests, and code procedures accurately.
• Engage in cross-training for ongoing professional growth.

Skills

Customer service

Communication

Organization

Multitasking

Empathy

Tools

Retinal imaging equipment

Job description

Are you a seasoned multitasker with a passion for organization and a compassionate spirit? Our vibrant and welcoming practice is seeking an experienced team member to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments, significantly contributing to our mission of delivering exceptional patient care within our community.

Responsibilities:

• Welcome patients with warmth and professionalism, ensuring they feel comfortable and valued.
• Manage all incoming and outgoing calls, skillfully handling appointment requests and addressing patient inquiries.
• Demonstrate empathy and attentiveness to understand and meet patient needs effectively.
• Support office operations by preparing charts, updating records, and assisting with office opening and closing tasks.
• Maintain inventory and order supplies for contact lenses as needed.
• Spend dedicated time with patients prior to their doctor visits, performing essential preliminary assessments including measuring retinal function, peripheral vision, and capturing retinal photographs using advanced equipment.
• Accurately document and organize patient exam notes, order diagnostic tests per the doctor's recommendations, and code procedures precisely.
• Engage in ongoing cross-training to foster personal and professional growth within the practice.

Requirements:

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record, showcasing your commitment to the role.

Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields. As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information is confidential and not shared with third parties or other agencies, allowing you to explore this exciting opportunity with peace of mind.

Visit eyetasticservices.com for a comprehensive list of eye care professional and paraprofessional opportunities nationwide.