Optical Sales Associate - McDonough, GA

Eyetastic Services, LLC; McDonough (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

Eyetastic Services, LLC is seeking an experienced Optician or Optical Sales Associate to deliver a 5-star patient experience while keeping the practice running smoothly. You will collaborate across departments, assist with eyewear selection, and contribute to community-oriented eye care.

Ideal candidates have eyecare setting experience, exceptional communication, and a reliable attendance record. Join our welcoming team and help patients find frames, lenses, and coatings that fit their lifestyle

Qualifications

• Experience in an eyecare setting.
• Attention to detail in patient care.
• Outstanding communication and interpersonal skills.
• Reliable attendance.

Responsibilities

• Welcome patients and customers with warmth and professionalism, ensuring they feel comfortable and valued during eyewear choices.
• Manage calls and appointment scheduling, product inquiries, and eyewear questions.
• Demonstrate empathy and strong product knowledge to match frames and lenses to patient needs and budget.
• Support front office and optical operations by updating records and assisting with opening/closing tasks.
• Maintain optical inventory and place orders to ensure product availability and merchandising.
• Take measurements (e.g., pupillary distance) and guide frame selection and lens options.
• Document eyewear orders, verify prescriptions, coordinate with labs, and process transactions accurately.
• Cross-train across front desk and optical functions for professional growth.

Job description

Are you a seasoned multitasker with a passion for organization and a compassionate spirit? This vibrant and welcoming practice is seeking an experienced Optician or Optical Sales Associate to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments and make a significant contribution to our community's mission of delivering exceptional patient care.

Responsibilities:

• Welcome patients and customers with warmth and professionalism, ensuring they feel comfortable, valued, and excited about their eyewear choices.
• Manage incoming and outgoing calls, skillfully handling appointment scheduling, product inquiries, and eyewear order questions.
• Demonstrate empathy, active listening, and strong product knowledge to understand visual needs and recommend frames, lenses, and lens enhancements that best suit each patient's lifestyle and budget.
• Support front office and optical operations by preparing patient profiles, updating records, and assisting with opening and closing tasks.
• Maintain optical inventory, including frames, lenses, and accessories, and place orders as needed to ensure product availability and attractive merchandising.
• Spend dedicated time with patients in the optical, guiding frame selection, taking accurate measurements (such as pupillary distance and segment heights), and reviewing lens options and coatings.
• Accurately document eyewear orders, verify prescriptions, coordinate with labs, and ensure timely, precise processing of all optical transactions.
• Engage in ongoing cross-training in both front desk and optical functions to foster personal and professional growth within the practice.

Requirements:

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record, showcasing your commitment to the role.

Eyetastic Services partners only with employers that provide equal opportunities across all healthcare fields. As a team of eye care professionals, we are here to support you throughout the hiring process, including resume enhancements and negotiation assistance. We prioritize your privacy and ensure your information remains confidential, not shared with third parties or other agencies, so that you can explore this exciting opportunity with peace of mind.

Visit eyetasticservices.com for a comprehensive list of eye care professional and paraprofessional opportunities nationwide.+