Optical Sales & Frame Specialist

Sam's Club; Knoxville (TN); On-site; USD 40,000 - 51,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Job summary

Sam's Club in Knoxville, TN is looking for an Optical Associate to deliver member service, stock and organize the optical area, and process transactions at the register. You will assist members with frame and lens decisions and ensure proper documentation, pricing, and merchandising throughout the optical department.

The role emphasizes teamwork, integrity, and delivering a high-quality customer experience in a fast-paced Walmart environment with benefits and support for associates.

Qualifications

• Customer service oriented with ability to assist customers.
• Strong teamwork and communication during busy shifts.
• Experience handling merchandising tasks and price signage.

Responsibilities

• Assist Members with purchasing decisions and resolve issues.
• Stock, sign, price, and organize optical merchandise; maintain displays.
• Process purchases and handle payments, returns, refunds, and exchanges.
• Maintain the optical area and handle claims and returns as per policy.
• Uphold integrity, comply with company policies, and work as a team to serve Members.

Skills

Customer service

Teamwork

Communication

Merchandising

Tools

Cash register

Job description

Sam's Club in Knoxville, TN is looking for an Optical Associate to deliver member service, stock and organize the optical area, and process transactions at the register. You will assist members with frame and lens decisions and ensure proper documentation, pricing, and merchandising throughout the optical department.

The role emphasizes teamwork, integrity, and delivering a high-quality customer experience in a fast-paced Walmart environment with benefits and support for associates.