Optical Sales & Finish Specialist

National Vision, Inc.; Lafayette (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k Retirement Savings

Flex Spending Account

Generous Paid Time Off & Holidays

Parental Leave

Employee Eyewear Discount

Job summary

Eyeglass World in Lafayette, IN seeks an Optical Specialist to deliver warm, confident service and ensure flawless eyewear readiness from pre-exam support to pickup. You will guide eyewear selection, perform finishing checks, and maintain brand standards while collaborating with store teammates to provide an elevated in-store experience.

The role emphasizes customer connection, optical support, and finishing excellence to ensure high-quality experiences at every touchpoint.

Qualifications

• High School Diploma or equivalent required.
• 1+ year experience in optical, retail, sales, or customer service.
• Strong multitasking and time management essential.
• Clear communication and the ability to educate customers effectively.
• Ability to prioritize customer satisfaction in every interaction.
• Support store team in shared goals.

Responsibilities

• Create an Exceptional Customer Experience: Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.

Skills

Multitasking

Time management

Organizational skills

Clear communication

Customer service

Educate customers effectively

Ability to prioritize customer

Education

High School Diploma or equivalent

Job description

Eyeglass World in Lafayette, IN seeks an Optical Specialist to deliver warm, confident service and ensure flawless eyewear readiness from pre-exam support to pickup. You will guide eyewear selection, perform finishing checks, and maintain brand standards while collaborating with store teammates to provide an elevated in-store experience.

The role emphasizes customer connection, optical support, and finishing excellence to ensure high-quality experiences at every touchpoint.