Optical Sales Associate: Premium Eyewear & Service (Part-Time)

National Vision; Springfield (MO); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

401k retirement savings with company &

Paid sick time

Parental leave

Employee eyewear discount

College scholarship program

Job summary

Eyeglass World, part of National Vision, is seeking a Part-Time Optical Specialist to deliver warm, confident service and help customers choose eyewear while upholding brand standards in-store.

You will assist with pre-exam support, eyewear finishing, fitting and pickup, and maintain organized finish and retail areas. You’ll help ensure a seamless, elevated experience for every customer.

Qualifications

• High School Diploma or equivalent (Required).
• 1+ year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).
• Support store team in shared goals (Required).

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit
• Guide customers through eyewear selection, final fitting, and product education
• Ensure customers leave feeling confident in both their eyewear and their experience
• Assist with patient flow and pre-exam screenings to support Optometrists
• Help ensure smooth transitions between exam, finish, and pickup moments
• Serve as a calm, knowledgeable presence throughout the customer journey
• Perform finishing work including final adjustments, inspections and quality checks
• Ensure all eyewear meets Eyeglass World standards for fit, function, and presentation
• Prepare orders for pickup and deliver polished, brand aligned handoff
• Support order entry, tracking, and timely completion
• Maintain organized, clean, and efficient finish and retail areas
• Identify and resolve quality or service issues proactively
• Model Eyeglass World service standards, tone, and behaviours in every interaction
• Uphold visual, experiential, and operational brand standards in the store
• Partner with the store team to deliver a consistent and elevated experience

Skills

Customer service

Multitasking

Time management

Communication

Organizational skills

Education

High School Diploma or equivalent

Job description

Eyeglass World, part of National Vision, is seeking a Part-Time Optical Specialist to deliver warm, confident service and help customers choose eyewear while upholding brand standards in-store.

You will assist with pre-exam support, eyewear finishing, fitting and pickup, and maintain organized finish and retail areas. You’ll help ensure a seamless, elevated experience for every customer.