Optical Sales Associate: Frame Stylist & Lens Expert

ReFocus Eye Health; Stamford (CT); On-site; USD 36,000 - 56,000; Full time

Job summary

ReFocus Eye Health in Stamford, CT is seeking an energetic Optical Sales Associate to join our boutique within a medical ophthalmology practice. You will help patients select frames, lenses, and accessories that fit prescriptions, lifestyle, and personal style.

This role blends medical eye care with retail flair, involving frame styling, order entry, PD measurements, insurance questions, and after-sales adjustments.

Qualifications

• High school diploma or equivalent required; retail or customer service experience preferred.
• Experience in optical settings, medical offices, or retail is a plus.
• Strong communication and a warm, professional demeanor.
• High attention to detail when entering prescription data and orders.
• Ability to multitask in a fast-paced medical practice.

Responsibilities

• Welcome patients post-exam and guide frame styling, lens options, and sunglasses.
• Enter optical orders, measure PD and segment heights, and relay specs to the lab.
• Verify insurance benefits, explain costs, and process payments.
• Dispense eyewear, perform minor adjustments and troubleshoot fit/comfort.
• Maintain displays, assist inventory, and stay current on eyewear trends.

Skills

Strong communication

Attention to detail

Multitask in fast-paced environment

Customer service orientation

Optical/retail experience

Education

High school diploma or equivalent

Job description

ReFocus Eye Health in Stamford, CT is seeking an energetic Optical Sales Associate to join our boutique within a medical ophthalmology practice. You will help patients select frames, lenses, and accessories that fit prescriptions, lifestyle, and personal style.

This role blends medical eye care with retail flair, involving frame styling, order entry, PD measurements, insurance questions, and after-sales adjustments.