Optical Sales Associate: Frame Fitting & Lenses Expert

The Eye Doctors; Ottawa (KS); On-site; USD 35,000 - 52,000; Full time

Job summary

The Eye Doctors is seeking an Optical Technician/Sales Associate to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs. Dispense and fit glasses and contacts from prescriptions written by optometrists and ophthalmologists, connecting patient needs to the goods and services offered.

Work is performed in a standard office or clinical setting, with possible travel to other locations to carry out essential duties and responsibilities.

Qualifications

• Previous medical office experience preferred; previous ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States
• High school diploma or GED required.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Sales experience

Ophthalmic experience

Education

High school diploma or GED

ABO/NCLE certifications preferred

Tools

Microsoft Office

Job description

The Eye Doctors is seeking an Optical Technician/Sales Associate to deliver a world-class Total Patient Experience while maximizing retail sales and supporting patients' medical needs. Dispense and fit glasses and contacts from prescriptions written by optometrists and ophthalmologists, connecting patient needs to the goods and services offered.

Work is performed in a standard office or clinical setting, with possible travel to other locations to carry out essential duties and responsibilities.