Optical Retail Growth Leader

West Point Optical LLC; Boulder (CO); On-site; USD 55,000 - 85,000; Full time

Job summary

West Point Optical LLC in Boulder, CO seeks a Retail Optical Manager to drive profitable sales through exam growth and exceptional patient care. You will lead store operations, coach associates, and ensure a premier patient experience that converts exams into sales.

Responsibilities include achieving sales targets, managing margins, community outreach, and coordinating with doctors to optimize hours and services. A strong background in optical retail and people leadership is required.

Qualifications

• Optical knowledge or license with at least 2 years optical experience.
• Minimum 3 years sales experience with proven track record.
• Proven ability to deliver outstanding patient experience with high conversion.
• Retail or customer service background.
• Ability to present decisive, creative solutions to grow the business.
• Strong communication to meet patient expectations.
• Team development and doctor relationship skills.

Responsibilities

• Drive profitable store sales by fostering a patient-focused retail culture.
• Prioritize exam growth on a daily, weekly, and monthly basis.
• Develop and maintain satisfaction among patients, associates, and doctors.
• Recruit, train, and retain high-performing associates.
• Ensure store merchandising and presentation meet company standards.
• Analyze business metrics and manage margins.
• Oversee scheduling, coverage, and doctor hours.

Skills

Optical knowledge

Sales growth

Customer service

Retail experience

Communication skills

Merchandising

Prioritization

Multi-tasking

Computer proficiency

Education

Bachelor's degree or equivalent in retail operations

Job description

West Point Optical LLC in Boulder, CO seeks a Retail Optical Manager to drive profitable sales through exam growth and exceptional patient care. You will lead store operations, coach associates, and ensure a premier patient experience that converts exams into sales.

Responsibilities include achieving sales targets, managing margins, community outreach, and coordinating with doctors to optimize hours and services. A strong background in optical retail and people leadership is required.