Optical Retail Assistant Manager - Growth & Leadership

EssilorLuxottica Group; Athens (AL); On-site; USD 33,000 - 46,000; Full time

Job summary

LensCrafters is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner on the sales floor in Athens, AL. You will drive KPI performance, coach team members, and maintain the-store appearance while delivering exceptional customer service.

Responsibilities include supporting store plans, managing operations, coordinating with doctors, and handling administrative duties.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of management/supervisory experience with direct reports.
• Knowledge of retail operations, processes, and policies.
• Strong math skills; familiarity with cash registers and basic calculators.
• Excellent written and verbal English communication.

Responsibilities

• Delivers quality & improvement to exceed KPIs: Comp Sales, % Sales to Plan; Conversion & Customer Count; Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives.
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors.
• Supports store business plans to maximize sales & profit.
• Partner with store manager to lead & develop team.
• Delivers clear, constructive, timely feedback & partners with Store Manager on development.
• Executes visual directives & maintains store appearance.
• Maintains positive working relationship with doctors.
• Promotes team compliance to all policies.
• Performs administrative duties.
• Works a flexible schedule, including nights & weekends.

Skills

Leadership

Communication

Selling skills

Problem solving

English language

Education

High School diploma or equivalent

College degree or equivalent

Job description

LensCrafters is seeking an Assistant Manager to lead in the absence of the Store Manager and act as a business owner on the sales floor in Athens, AL. You will drive KPI performance, coach team members, and maintain the-store appearance while delivering exceptional customer service.

Responsibilities include supporting store plans, managing operations, coordinating with doctors, and handling administrative duties.