Optical Practice Manager: Patient Experience Lead

Keplr Vision; Old Saybrook (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Old Saybrook seeks a Practice Manager I to ensure premier patient care and efficient practice operations. Responsibilities include supervising staff, analyzing financial data for optimization, and maintaining compliance with billing and HIPAA regulations. The ideal candidate has optical experience or at least 2 years in retail management, possesses strong leadership and organizational skills, and excels in customer service. This full-time exempt position promotes a customer-centric service culture.

Qualifications

• Minimum of 2 years of retail management or supervisory experience.
• Understanding of optometric business processes and strategic development.
• Ability to handle and prioritize multiple tasks.

Responsibilities

• Supervise a team of Opticians, Technicians, Patient Care Coordinators.
• Ensure exceptional patient experience with the Lead OD.
• Analyze practice financial data for optimization.

Skills

Customer service skills

Organizational skills

Leadership skills

Interpersonal skills

Problem-solving skills

Job description

A leading healthcare provider in Old Saybrook seeks a Practice Manager I to ensure premier patient care and efficient practice operations. Responsibilities include supervising staff, analyzing financial data for optimization, and maintaining compliance with billing and HIPAA regulations. The ideal candidate has optical experience or at least 2 years in retail management, possesses strong leadership and organizational skills, and excels in customer service. This full-time exempt position promotes a customer-centric service culture.