Optical Office Manager

Essential Eyecare & Optical; Town of Florida (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

Essential Eyecare & Optical in Longwood, FL is seeking a motivated Optical Office Manager to lead our team and keep the practice running smoothly. You will oversee front desk operations, frame inventory, and vendor relationships while ensuring exceptional patient experiences.

The role demands leadership, strong communication, and hands-on supervision of staff, with HIPAA compliance, insurance billing, and budgeting support.

Qualifications

• 2+ years of optical office management or senior optometric experience.
• Familiarity with optical dispensing, frame styling, and lens products preferred.
• Experience with vision and medical billing and insurance plans.

Responsibilities

• Oversee daily front office operations including scheduling, patient flow, and staff coordination.
• Manage optical dispensary operations including frame inventory, lens orders, and vendor relationships.
• Train, supervise, assist, and support all staff to ensure exceptional patient experiences.
• Handle insurance verification, billing, and claims processing for vision and medical plans.
• Ensure HIPAA compliance and adherence to office policies and procedures.
• Resolve patient concerns and maintain high standards of customer service.
• Monitor office performance metrics and assist with budgeting and reporting.

Skills

Leadership

Communication

Organizational skills

Front office management

Education

ABO certification or state licensure

Tools

Revolution EHR

Job description

Benefits

• Employee discounts
• Health insurance
• Paid time off

About the Role

Essential Eyecare & Optical in Longwood, FL is looking for a motivated and experienced Optical Office Manager to lead our team and keep our practice running smoothly. This is a fantastic opportunity to combine your passion for eye care with your leadership skills in a patient-focused environment. If you thrive in a fast‑paced optical setting and love making a difference, we want to hear from you!

Responsibilities

• Oversee daily front office operations including scheduling, patient flow, and staff coordination
• Manage optical dispensary operations including frame inventory, lens orders, and vendor relationships
• Train, supervise, assist, and support all staff in all roles to ensure exceptional patient experiences
• Handle insurance verification, billing, and claims processing for vision and medical plans
• Ensure compliance with HIPAA regulations and office policies and procedures
• Resolve patient concerns and maintain high standards of customer service
• Monitor office performance metrics and assist with budgeting and reporting

Requirements

• 2+ years of experience in optical office management or a senior optometric role
• Familiarity with optical dispensing, frame styling, and lens products preferred
• Experience with vision insurance plans (VSP, EyeMed, Medicaid) and medical billing
• Proficiency with optical or medical practice management software (e.g. Revolution EHR)
• Strong leadership and team‑building skills with a positive, hands‑on approach
• Excellent communication and organizational skills
• ABO certification or state licensure a plus

About Us

Essential Eyecare & Optical is a trusted vision care provider serving the Longwood, FL community with comprehensive eye exams and a curated selection of eyewear. Our patients love us for our personalized approach and commitment to quality care. Our team enjoys a supportive, collaborative workplace where every member plays a vital role in delivering an outstanding patient experience.