Optical Manager

Sew Eyes Inc; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Paid time off

Job summary

Sew Eyes Inc in New York, NY, is looking for an experienced Optical Manager to lead their optical team. This role involves overseeing daily operations, ensuring exceptional patient and customer service, and managing staff performance. The ideal candidate will exhibit strong leadership skills and a commitment to compliance with industry standards.

Key responsibilities include supervising optical staff, monitoring inventory, and assisting customers with frame and lens selections. The company offers various benefits, including 401(k) and performance-based bonuses.

Qualifications

• 2+ years of experience in optical retail or management.
• Strong leadership and team management skills.
• Excellent communication and customer service abilities.

Responsibilities

• Manage daily operations of the optical department.
• Supervise, train, and motivate optical staff.
• Deliver outstanding customer service and patient care.
• Assist customers with frame and lens selections.
• Monitor inventory, ordering, and merchandising.
• Ensure compliance with company policies and industry regulations.
• Meet sales goals and contribute to business growth.

Skills

Optical management

Leadership

Customer service

Communication

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Paid time off

We are seeking an experienced and customer-focused Optical Manager to lead our optical team. The ideal candidate will oversee daily operations, ensure exceptional patient and customer service, manage staff performance, and drive sales while maintaining compliance with industry standards.

Key Responsibilities

• Manage daily operations of the optical department.
• Supervise, train, and motivate optical staff.
• Deliver outstanding customer service and patient care.
• Assist customers with frame and lens selections.
• Monitor inventory, ordering, and merchandising.
• Ensure compliance with company policies and industry regulations.
• Meet sales goals and contribute to business growth.
• Resolve customer concerns professionally and effectively.

Qualifications

• Previous experience in optical retail or optical management. 2+
• Strong leadership and team management skills.
• Knowledge of eyewear products, lenses, and optical dispensing.
• Excellent communication and customer service abilities.
• Ability to work in a fast-paced environment.