Optical Manager **Lexington, KY**

Medical Eyeglass Center, Inc.; Lexington (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Medical Eyeglass Center, Inc. is seeking an Optical Manager to lead operations for Lexington-area locations.

You will oversee daily dispensary functions, drive sales, manage a team of optical associates and licensed opticians, and ensure an exceptional patient experience. This role requires proven leadership in optical, retail, or healthcare management, strong financial/operational acumen, and excellent communication.

Qualifications

• Proven leadership in optical, retail, or healthcare management.
• Strong financial and operational acumen with data-driven improvements.
• Proficiency with MS Office products.
• Excellent communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized and adaptable in a fast-paced setting.

Responsibilities

• Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales performance, inventory management, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.
• Implement promotional initiatives and input on product selection and inventory needs.
• Serve as the primary liaison between leadership and our client.

Skills

Leadership

Retail/Healthcare management

MS Office

Communication

Team development

Analytical skills

Education

High School Diploma or GED

Tools

Lensometer

EHR/Optical POS systems

Optical lab equipment

PD measurement tools

Job description

Optical Department

Locations: Multi-location management around the Lexington area

Position Overview

We are seeking a dynamic Optical Manager to lead operations for our Lexington and surrounding locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results.

What You’ll Do

• Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales performance, inventory management, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.
• Implement promotional initiatives and provide input on product selection and inventory needs.
• Serve as the primary liaison between leadership and our client.

What We’re Looking For

• Proven leadership experience in optical, retail, or healthcare management.
• Strong financial and operational acumen with the ability to analyze data and implement improvements.
• Proficiency with all MS Office products
• Exceptional communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.

Requirements

High School Diploma or GED

Minimum 6 Months Of Experience In Optical

• Knowledge of frame adjustments and frame repairs
• Experience taking accurate measurements (PD, seg height, optical center)
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)
• Experience reading lenses using manual lensometer
• Ability to handle insurance eligibility checks and authorizations
• Strong attention to detail and accuracy when filling prescriptions
• Ability to multitask in a fast-paced environment
• Basic computer skills and experience with EHR or optical POS systems