Optical Manager - Lead Multi-Location Team & Patient Care

Medical Eyeglass Center Inc; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Medical Eyeglass Center Inc in Austin, TX is seeking an Optical Manager to lead the daily operations of our optical dispensaries in the Austin area.

You will manage a team of optical associates and/or licensed opticians, drive sales, ensure patient satisfaction, and coordinate with providers and staff to maintain efficient, compliant practices.

The ideal candidate has retail/healthcare optical management experience, strong leadership, and sharp analytical skills to improve performance.

Qualifications

• Proven leadership experience in optical, retail, or healthcare management.
• Strong financial and operational acumen with data-driven improvements.
• Proficiency with MS Office products.
• Excellent communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized and detail-oriented in a fast-paced environment.
• Experience in optical measurements and frame processing is a plus.

Responsibilities

• Lead and manage all aspects of the optical dispensary, ensuring efficiency and profitability.
• Build partnerships with clients, providers, technicians, and staff.
• Recruit, train, and develop an optical sales team.
• Oversee sales performance, inventory, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims.
• Monitor and improve key performance metrics such as sales and receivables.
• Implement promotions and provide input on product selection.
• Serve as the liaison between leadership and clients.

Skills

Leadership

Optical management

Retail management

MS Office

Strong communication

Team coaching

Education

High School Diploma or GED

Tools

EHR systems

Optical POS systems

Job description

Medical Eyeglass Center Inc in Austin, TX is seeking an Optical Manager to lead the daily operations of our optical dispensaries in the Austin area.

You will manage a team of optical associates and/or licensed opticians, drive sales, ensure patient satisfaction, and coordinate with providers and staff to maintain efficient, compliant practices.

The ideal candidate has retail/healthcare optical management experience, strong leadership, and sharp analytical skills to improve performance.