Optical Manager **Austin, Texas

Medical Eyeglass Center Inc; Austin (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Medical Eyeglass Center Inc in Austin, TX is seeking an Optical Manager to lead the daily operations of our optical dispensaries in the Austin area.

You will manage a team of optical associates and/or licensed opticians, drive sales, ensure patient satisfaction, and coordinate with providers and staff to maintain efficient, compliant practices.

The ideal candidate has retail/healthcare optical management experience, strong leadership, and sharp analytical skills to improve performance.

Qualifications

• Proven leadership experience in optical, retail, or healthcare management.
• Strong financial and operational acumen with data-driven improvements.
• Proficiency with MS Office products.
• Excellent communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized and detail-oriented in a fast-paced environment.
• Experience in optical measurements and frame processing is a plus.

Responsibilities

• Lead and manage all aspects of the optical dispensary, ensuring efficiency and profitability.
• Build partnerships with clients, providers, technicians, and staff.
• Recruit, train, and develop an optical sales team.
• Oversee sales performance, inventory, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims.
• Monitor and improve key performance metrics such as sales and receivables.
• Implement promotions and provide input on product selection.
• Serve as the liaison between leadership and clients.

Skills

Leadership

Optical management

Retail management

MS Office

Strong communication

Team coaching

Education

High School Diploma or GED

Tools

EHR systems

Optical POS systems

Job description

Optical Manager **Austin, Texas

Medical Eyeglass Center Inc Austin, Texas, United States

About this position

Optical Department
Locations: Multi-location management around the Austin area
Position Overview
We are seeking a dynamic Optical Manager to lead operations for our Austin locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results.

What You’ll Do

• Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales performance, inventory management, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.
• Implement promotional initiatives and provide input on product selection and inventory needs.
• Serve as the primary liaison between leadership and our client.

What We’re Looking For

• Proven leadership experience in optical, retail, or healthcare management.
• Strong financial and operational acumen with the ability to analyze data and implement improvements.
• Proficiency with all MS Office products
• Exceptional communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.

Requirements

• High School Diploma or GED
• Minimum 6 months of experience in optical
• Knowledge of frame adjustments and frame repairs
• Experience taking accurate measurements (PD, seg height, optical center)
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)
• Experience reading lenses using manual lensometer
• Ability to handle insurance eligibility checks and authorizations
• Strong attention to detail and accuracy when filling prescriptions
• Ability to multitask in a fast-paced environment
• Basic computer skills and experience with EHR or optical POS systems