Optical Manager **Lexington, KY**

Medical Eyeglass Center Inc; Lexington (KY); On-site; USD 55,000 - 85,000; Full time

Job summary

Medical Eyeglass Center Inc in Lexington, KY is seeking an Optical Manager to lead operations for the Lexington area and surrounding locations. You will oversee daily dispensary functions, drive sales, manage a team of optical associates and licensed opticians, and ensure an exceptional patient experience.

The ideal candidate has proven leadership in optical, retail, or healthcare management, strong financial and operational skills, and excellent communication.

Qualifications

• Proven leadership in optical, retail, or healthcare management.
• Strong financial and operational acumen with data-driven improvements.
• Proficiency with MS Office and related tools.

Responsibilities

• Lead and manage the optical dispensary to ensure efficiency and profitability.
• Build partnerships with clients, providers, technicians, and staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales, inventory, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, with timely reports.
• Monitor and improve performance metrics including sales and receivables.
• Input on product selection and inventory needs; liaise with leadership.

Skills

Leadership

Communication

MS Office

Team management

Education

High School Diploma or GED

Tools

EHR systems

Optical POS systems

Lensometer

Job description

Optical Manager **Lexington, KY**

Medical Eyeglass Center Inc Lexington, Kentucky, United States

About this position

Optical Department
Locations: Multi-location management around the Lexington area
Position Overview
We are seeking a dynamic Optical Manager to lead operations for our Lexington and surrounding locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results.

What You’ll Do

• Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards.
• Build and maintain strong partnerships with clients, providers, technicians, and administrative staff.
• Recruit, train, and develop a high-performing optical sales team.
• Oversee sales performance, inventory management, patient flow, and merchandising strategies.
• Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports.
• Monitor and improve key performance metrics, including sales, collections, and receivables.
• Implement promotional initiatives and provide input on product selection and inventory needs.
• Serve as the primary liaison between leadership and our client.

What We’re Looking For

• Proven leadership experience in optical, retail, or healthcare management.
• Strong financial and operational acumen with the ability to analyze data and implement improvements.
• Proficiency with all MS Office products
• Exceptional communication and relationship-building skills.
• Ability to recruit, coach, and inspire a team.
• Highly organized, detail-oriented, and adaptable in a fast-paced environment.

Requirements

• High School Diploma or GED
• Minimum 6 months of experience in optical
• Knowledge of frame adjustments and frame repairs
• Experience taking accurate measurements (PD, seg height, optical center)
• Familiarity with optical lab processes and lens types (single vision, bifocal, progressive)
• Experience reading lenses using manual lensometer
• Ability to handle insurance eligibility checks and authorizations
• Strong attention to detail and accuracy when filling prescriptions
• Ability to multitask in a fast-paced environment
• Basic computer skills and experience with EHR or optical POS systems