Optical Lab Expeditor — Speed Production & Resolve Delays

EssilorLuxottica; New York (NY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

EssilorLuxottica in the United States is seeking an Expeditor to monitor and accelerate late, high-priority jobs through the optical lab, coordinating with Operations, Customer Service, QA, and offsite partners to keep production flowing.

The role requires a high school diploma, 1+ years in manufacturing or lab settings, strong communication, problem solving, and familiarity with LMS tools like Opti-facts or DVI. Pay range is $18.75–$25.78 hourly with benefits.

Qualifications

• A high school diploma or equivalent.
• 1+ years of related work experience in Manufacturing; lab experience preferred but not required.
• Ability to meet measurable standards in dynamic production environment.
• Demonstrate good judgement and decision making skills.
• Problem solving abilities.
• LMS experience such as Opti-facts, Commercial Opti-facts and/or DVI is a plus.
• Strong oral and written communication skills.
• Excellent organizational abilities.

Responsibilities

• Maintain and share daily reporting with lab leadership and department leads on all late/special attention jobs.
• Track daily actions on late/special job reports; escalate to leadership if needed.
• Investigate root causes and take corrective action on late jobs by tagging, rerouting, or escalating for immediate production attention.
• Identify and physically expedite trays to the correct next department to maintain production flow and prevent further delays.
• Walk-through of special jobs in the lab if needed (e.g., VIP job, expensive frame).
• Set launch priorities based on late job status and other requests.
• Identify and report Orphan frames.
• Informing customer service if jobs require call back or action on 'orders not launched' and 'frame not received'.
• Monitor delayed-job workflows at outsource/offsite locations and provide centralized oversight.
• Provide on-the-floor operational insights that inform service improvements and reduce recurring workflow breakdowns.
• Support QA by escalating quality-related delays or defects that impact production flow.

Skills

Communication skills

Decision making

Problem solving

Organizational skills

Manufacturing experience

Education

High school diploma or equivalent

Tools

Opti-facts

Commercial Opti-facts

DVI

Job description

EssilorLuxottica in the United States is seeking an Expeditor to monitor and accelerate late, high-priority jobs through the optical lab, coordinating with Operations, Customer Service, QA, and offsite partners to keep production flowing.

The role requires a high school diploma, 1+ years in manufacturing or lab settings, strong communication, problem solving, and familiarity with LMS tools like Opti-facts or DVI. Pay range is $18.75–$25.78 hourly with benefits.