Optical Frame Stylist

Prismhr Hire; City of Niagara Falls (NY); On-site; USD 35,000 - 75,000; Full time

Benefits offered by this job

Base pay plus commissions

Welcoming work environment

Product knowledge training

Career development

Job summary

Prismhr Hire is seeking a customer-focused eyewear consultant to help clients find frames that complement their needs and lifestyle. You will provide attentive service, assist with product selection, and maintain a polished retail experience.

The ideal candidate enjoys fashion and detail, communicates clearly, and is committed to high-quality service. Base pay plus commissions, with training and growth opportunities in a welcoming environment.

Qualifications

• Experience in retail, customer service, or eyewear preferred.
• Strong interpersonal and communication skills.
• Ability to recommend based on customer needs.
• Detail-oriented with a strong sense of style.
• Comfortable in a fast-paced client-facing environment.
• Basic computer and POS skills.
• Willingness to learn product knowledge.
• Dependable and professional.

Responsibilities

• Welcome clients and deliver a friendly, professional shopping experience.
• Assist customers in selecting frames that suit face shape, personal style, and functional needs.
• Explain frame features, materials, fit, and options clearly.
• Measure and adjust frames for comfort and proper alignment.
• Support handling of orders, returns, exchanges, and special requests.
• Maintain an organized, clean, and visually appealing display area.
• Stay informed about eyewear trends, collections, and product updates.
• Collaborate with team to support smooth day-to-day operations.
• Document customer preferences and share accurate information with colleagues.
• Contribute to a positive environment that encourages repeat visits and satisfaction.

Skills

Customer service

Communication

Sales mindset

Attention to detail

Fast-paced environment

Tools

POS system

Job description

We are seeking a customer-focused, style-savvy professional to help clients find eyewear that complements their needs, preferences, and lifestyle. In this role, you will provide attentive service, support product selection, and contribute to a welcoming, polished retail experience. The ideal candidate enjoys working with people, has an eye for fashion and detail, and takes pride in helping others feel confident in their eyewear choices.

Responsibilities

• Welcome clients and deliver a friendly, professional shopping experience.
• Assist customers in selecting frames that suit face shape, personal style, and functional needs.
• Explain frame features, materials, fit, and product options in clear, helpful terms.
• Measure and adjust frames for comfort and proper alignment.
• Support the handling of orders, returns, exchanges, and special requests as needed.
• Maintain an organized, clean, and visually appealing frame display area.
• Stay informed about current eyewear trends, collections, and product updates.
• Collaborate with team members to support smooth day-to-day operations.
• Document customer preferences and ensure accurate information is shared with relevant team members.
• Contribute to a positive environment that encourages repeat visits and customer satisfaction.

Qualifications

• Previous experience in retail, customer service, fashion, or eyewear is preferred.
• Strong interpersonal and communication skills.
• Ability to provide thoughtful recommendations based on customer needs.
• Excellent attention to detail and a strong sense of style.
• Comfortable working in a fast-paced, client-facing environment.
• Basic computer and point-of-sale system skills.
• Ability to learn product knowledge and apply it effectively with customers.
• Dependable, professional, and committed to high-quality service.

Preferred Attributes

• An interest in fashion, accessories, and eyewear trends.
• A collaborative approach and willingness to support team goals.
• Patience and adaptability when working with a wide range of customer preferences.
• A proactive mindset with a focus on delivering a memorable client experience.

What We Offer

• Base pay plus sales commissions.
• A welcoming and professional work environment.
• Opportunities to build product knowledge and customer service expertise.
• Training and support to help you succeed in the role.
• The chance to help customers look and feel their best every day.

We are committed to creating an inclusive workplace and welcome candidates from all backgrounds who meet the qualifications and are excited to contribute to an exceptional customer experience.