Optical Frame & Lens Specialist

EyeCare Partners; Town and Country (MO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

PTO & Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Clarkson Eyecare is seeking an Optical Technician to dispense glasses and contacts, assist with frame selection, and coordinate lens prescriptions with ophthalmic staff. The role emphasizes a world-class patient experience and accurate measurements in a busy eye care office.

The position requires strong communication, reliability and the ability to interpret insurance forms. Office duties and HIPAA compliance are core expectations within a friendly, team-oriented environment.

Qualifications

• Communication, interpersonal and negotiation skills.
• Ability to read and interpret insurance forms.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patients' wants and needs and sell to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders in E360
• Ensure all job aids and policies are followed
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas
• Follow all protocols to keep frame inventory accurate
• General office duties and cleaning to be assigned by manager
• Assist with other duties in the office as needed

Skills

Communication

Interpersonal skills

Negotiation

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare is seeking an Optical Technician to dispense glasses and contacts, assist with frame selection, and coordinate lens prescriptions with ophthalmic staff. The role emphasizes a world-class patient experience and accurate measurements in a busy eye care office.

The position requires strong communication, reliability and the ability to interpret insurance forms. Office duties and HIPAA compliance are core expectations within a friendly, team-oriented environment.