Optical Department Manager: Lead a High-Performing Team

BJ's Wholesale Club, Inc.; Mount Juliet (TN); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Weekly pay

Free BJ's memberships

Generous PTO

Health benefits (medical)

401(k)

Employee stock purchase plan

Job summary

BJ's Wholesale Club is seeking an experienced Optical Manager in Mount Juliet, TN. You will manage the optical team, coordinate with the lab, and ensure timely processing of orders while delivering exceptional member service.

The role requires an active TN optician license, strong leadership, and a focus on policy compliance and privacy. You will lead daily operations, drive performance, and coach team members to maintain high standards and accurate signage and stock, with a goal of member

Qualifications

• Licensed optician in TN required.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to train and coach optical team members.

Responsibilities

• Lead and manage the Optical department and team.
• Coordinate appointments and lab orders with accuracy.
• Ensure compliance with HIPAA and policies; protect patient privacy.
• Deliver outstanding member service and achieve department metrics.

Job description

BJ's Wholesale Club is seeking an experienced Optical Manager in Mount Juliet, TN. You will manage the optical team, coordinate with the lab, and ensure timely processing of orders while delivering exceptional member service.

The role requires an active TN optician license, strong leadership, and a focus on policy compliance and privacy. You will lead daily operations, drive performance, and coach team members to maintain high standards and accurate signage and stock, with a goal of member