Optical Department Leader & Growth Champion

Walmart; Bowling Green (KY); On-site; USD 44,000 - 61,000; Full time

Benefits offered by this job

Health benefits

401(k) plan and life insurance

Paid time off and PTO/PPTO

Employee discounts

Education benefits (Live Better U)

Job summary

Walmart Bowling Green in Kentucky seeks an experienced Optical department leader to guide eyewear sales, fittings, and patient education under optometric supervision. You will manage inventory, pricing, and service standards while developing the team to deliver high-quality member experiences.

Responsibilities include coordinating with labs, ensuring HIPAA compliance, and driving continuous improvements in revenue and member satisfaction. Prior optics knowledge and valid licensure are preferred.

Qualifications

• Requires 2+ years college or equivalent.
• Retail and supervisory experience valued.
• Optical experience preferred.
• Active state licensure and NPI/Optician in Charge considerations.

Responsibilities

• Lead department merchandising and pricing accuracy.
• Oversee eyewear measurements, fittings, and contact lens education.
• Ensure HIPAA compliance and patient confidentiality.
• Coach optical team and coordinate with labs and suppliers.
• Promote customer service excellence and timely issue resolution.

Skills

Retail experience

Supervisory experience

Optical experience

Licensure/continuing education

Education

2+ years college

Optician in Charge licensure

Tools

Insurance processing

Electronic health records

Job description

Walmart Bowling Green in Kentucky seeks an experienced Optical department leader to guide eyewear sales, fittings, and patient education under optometric supervision. You will manage inventory, pricing, and service standards while developing the team to deliver high-quality member experiences.

Responsibilities include coordinating with labs, ensuring HIPAA compliance, and driving continuous improvements in revenue and member satisfaction. Prior optics knowledge and valid licensure are preferred.