OPS Ticket Office Operations Assistant

Florida Gators; Gainesville (FL); On-site; USD 17,000 - 21,000; Part time

Job summary

The Florida Gators Ticket Office is seeking hardworking, positive individuals to gain ticket operations experience within Collegiate Athletics. You will process orders accurately and efficiently, supporting Event Day operations and ticket office functions throughout the year.

This part-time role involves various game day duties and requires a friendly, professional approach, with a commitment to excellent customer service and operation of ticketed sports.

Qualifications

• Must be 18 years of age.
• High School diploma or GED required.
• Ability to work a non-standard work week which may include nights, weekends and holidays is mandatory.
• Ability to work with general public in a friendly, professional manner.
• Capacity to engage effectively with others of diverse cultures or backgrounds.

Responsibilities

• Assist in Ticket Sales/Customer Service, Will Call, Player Guest services, Ticket Scanning, or other game day duties.
• Provide exceptional customer service and support in the ticket office.
• Support the smooth operation of all ticketed sports throughout fall, spring, and summer semesters.

Skills

Flexible schedule

Public interaction

Diversity awareness

Attention to accuracy

Education

High School diploma or GED

Job description

POSITION RESPONSIBILITIES

The Gators Ticket Office is seeking hardworking, positive, and passionate individuals that are interested in gaining ticket operations experience within Collegiate Athletics. Applicants will be expected to demonstrate a high degree of proficiency of ticketing software and will be expected to accurately and efficiently process orders.

This position is a part-time office/game day position that assists the Event Day Supervisor and Ticket Operations staff in one or more of the following areas: Ticket Sales/Customer Service, Will Call, Player Guest services, Ticket Scanning, or other game day duties. In addition to game day responsibilities, this role provides ongoing support in the ticket office throughout the year as needed. The primary responsibility of the employee is to provide exceptional customer service and assist in the smooth operation of all ticketed sports throughout the fall, spring, and summer semesters. This position will be open until filled.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS

Required Qualifications

• Must be 18 years of age
• High School diploma or GED equivalent required.
• The ability to work a non-standard work week which may include nights, weekends and holidays is mandatory.
• Ability to work with general public in a friendly, professional manner.
• The capacity to engage effectively with others of diverse cultures or backgrounds.

Preferred Qualifications

• Previous experience in cash handling and customer service is preferred.

BENEFITS

This is a part-time position with no associated benefits.

ADDITIONAL INFORMATION

Interviews may be conducted prior to the closing date, but no offer of employment will be extended until after the position closes. A comprehensive background screening is required for this position. Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer.

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