Ticket Office Student Assistant

University of Georgia; Athens (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

The University of Georgia in Athens is seeking a Ticket Office Student Assistant to support the Athletics-Ticket Office. This on-campus role starts 08/17/2026 and involves frontline customer service, phone coverage, and assisting with ticket allocation and distribution.

You will work with full-time staff and gain experience with Paciolan, StubHub and Microsoft Office for training, along with opportunities for special projects and volunteer/student training.

Responsibilities

• Assist customer service: answer calls, place outbound calls, direct window transactions, and occasional email.
• Assist ticket office staff with ticket allocation, distribution, fulfillment, and mailing.
• Support special project work for full-time Ticket Office staff.
• Assist with training of volunteers and student employees; proficiency in Paciolan, StubHub, MS Office for training.

Job description

Posting Details

Position Details

Posting Number: G/R26805P

Working Title: Ticket Office Student Assistant

Department: Athletics-Ticket Office

About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Employment Type: Employee

Anticipated Start Date: 08/17/2026

Posting Date: 08/05/2026

Open Until Filled: Yes

Location of Vacancy: Athens Area

Equal Opportunity Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Duties/Responsibilities

• Assist with customer service needs including answering incoming phone calls, placing outbound phone calls, directing person to person window transactions, and occasional email correspondence. (50%)
• Assist ticket office staff with ticket allocation, distribution, fulfillment, and mailing. (20%)
• Special project assistance as needed by full time Ticket Office staff. (20%)
• Assist with training of volunteer and student employees. Involves proficiency in Paciolan, StubHub, Microsoft Office for training purposes. (10%)