OPS Gator Guest Services, Fall Game Day Ambassadors

Florida Gators; Gainesville (FL); On-site; USD 18,000 - 23,000; Part time

Job summary

Florida Gators is seeking Fall Game Day Ambassadors to support fan experience at home games. You will represent the University of Florida and Florida Gators, enforce policies, and act as liaison between boosters, fans, game-day staff, and athletic department personnel.

You will greet fans, answer questions, and help solve problems to keep guests welcome and comfortable. This role also offers paid behind-the-scenes game-day exposure that may count toward field experience or practicum.

Qualifications

• Must be at least 18 years old.
• Hold a high school diploma or GED (General Education Degree).
• Ability to interact with the general public in a friendly, professional manner.
• Ability to engage effectively with others from diverse cultures/backgrounds.
• Flexible schedule and ability to work non-standard hours, including evenings and weekends, will be prioritized.
• Available for all home football games and at least two additional sporting events per month in fall.
• Ability to stand for long periods and lift/move up to 50 pounds.

Responsibilities

• Represent the University of Florida and Florida Gators at home athletic events and liaise with Gator Boosters, fans, game day staff, and Athletic Department Personnel.
• Answer fan questions, resolve problems, and ensure fans feel welcome and comfortable during events.
• Be the face of the Florida Gators at home events and gain paid behind‑the‑scenes game-day experience.

Skills

Customer service

Public interaction

Diversity engagement

Flexible schedule

Event staffing

Education

High school diploma or GED

Job description

POSITION RESPONSIBILITIES:

Fall Game Day Ambassadors who will play a vital role in the success of the fan experience at Gators athletic events and serve as representatives of both the University of Florida and Florida Gators. They maintain the operational policies in place for all Gators athletic events and serve as liaisons between Gator Boosters, fans, game day staff, and Athletic Department Personnel. As Gator Guest Services-Fall Game Day Ambassadors, you will be the face of the Florida Gators throughout each of our home athletic events. You will answer fan questions, find solutions to fan problems, and making all fans feel both welcome and comfortable during athletic events. Game Day Ambassadors get the added bonus of earning paid experience in behind-the-scenes game-day execution or using the opportunity for their fieldexperience or practicum fulfillment.

MINIMUM EDUCATION & EXPERIENCE REQUIREMENTS:

Required Qualifications:

• You must be at least 18 years of age.
• High school diploma or GED (General Education Degree)
• Ability to work with general public in a friendly, professional manner.
• The ability to engage effectively with others of diverse cultures or backgrounds.
• Those with flexible work schedules and the ability to work a non-standard work week, including evenings and weekends, will be given priority.
• Applicants must be able to work ALL home football games and at least two (2) additional sporting events a month throughout the fall.
• The ability to stand for long periods of time and regularly lifting and moving up to 50 pounds is required.

BENEFITS

This is a part-time position that is compensated at $15.00 per hour. There are no benefits associated with this position.

ADDITIONAL INFORMATION:

Once an official offer is extended and accepted, the candidate will be required to complete the federal Employment Eligibility Verification Form I-9. The candidate will also be required to present acceptable and original documents to prove identity and authorization to work in the United States without the need for employment-based visa sponsorship now or in the future. The University Athletic Association, Inc. is an at-will employer, a separate company from the University of Florida and not a state employer.

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