OPS Staff Assistant — Administrative Support

FDOT; Fort Lauderdale (FL); On-site; USD 31,000 - 38,000; Full time

Job summary

The Florida Department of Children and Families – Office of Economic Self-Sufficiency is seeking an OPS Staff Assistant to provide administrative and clerical support for daily office operations in Fort Lauderdale. The role involves handling inquiries, maintaining records, coordinating schedules, and assisting with special projects while upholding confidentiality and professionalism.

This OPS opportunity offers eligibility for benefits and retirement participation, with a starting salary of

Qualifications

• High school diploma or equivalent.
• Experience performing clerical, administrative, or customer service duties preferred.
• Experience using computer applications and office equipment.
• An equivalent combination of education, training, and experience may be considered.

Responsibilities

• Provide administrative and clerical support to management and staff.
• Answer, screen, and direct incoming telephone calls and respond to general inquiries.
• Greet visitors and provide courteous customer service in person, by telephone, and via email.
• Prepare, review, and process correspondence, reports, forms, and other documents.
• Enter, update, and maintain information in computerized databases and tracking systems.
• Organize, maintain, and retrieve electronic and paper files in accordance with records management requirements.
• Schedule meetings, appointments, and conference rooms as needed.
• Assist with preparing meeting materials, agendas, and minutes.
• Monitor office supply inventory and coordinate the ordering of supplies.
• Receive, sort, and distribute incoming mail and process outgoing correspondence.
• Assist with data collection, reporting, and special projects.
• Maintain confidentiality of sensitive information and records.
• Follow established policies, procedures, and applicable state and agency guidelines.
• Perform other related duties as assigned

Skills

Microsoft Office Suite

Verbal and written communication

Data entry and records maintenance

Organization and time management

Independent work with judgment

Teamwork and customer service

Education

High school diploma or equivalent

Job description

The Florida Department of Children and Families – Office of Economic Self-Sufficiency is seeking an OPS Staff Assistant to provide administrative and clerical support for daily office operations in Fort Lauderdale. The role involves handling inquiries, maintaining records, coordinating schedules, and assisting with special projects while upholding confidentiality and professionalism.

This OPS opportunity offers eligibility for benefits and retirement participation, with a starting salary of