Ops Specialist: Process & Compliance for Research Labs

Brookhaven National Laboratory; Ridge (NY); On-site; USD 83,000 - 115,000; Full time

Job summary

Brookhaven National Laboratory is seeking an Operations Specialist to support the implementation, coordination, and continuous improvement of operational, compliance, and risk-informed processes at NSLS-II. The role acts as a liaison across scientific, technical, and administrative teams to enable collaborative research and mission success.

The ideal candidate brings strong technical communication, organizational, and analytical skills and can navigate a multidisciplinary environment while

Qualifications

• Bachelor’s degree in STEM, business, communication, technical writing, or a related discipline, or equivalent experience.
• Minimum of four (4) years of experience supporting scientific, engineering, technical, research, or facility operations with technical communication, administrative or compliance-related processes, and/or interdisciplinary coordination.
• Strong organizational, analytical, and problem-solving skills with the ability to manage multiple priorities and work independently or collaboratively.
• Demonstrated technical writing and stakeholder communication skills, able to organize complex information into clear procedures, guidance, forms, and reports.
• Proficiency with Microsoft 365 applications and tools (Word, Excel, PowerPoint, Teams, SharePoint, Outlook).

Responsibilities

• Serve as a key operations liaison among scientists, engineers, users, operations and project personnel, program managers, and institutional subject matter experts to coordinate operational and compliance-related processes and facilitate resolution of issues.
• Coordinate risk assessments and related due diligence activities, including gathering information, facilitating input, coordinating risk mitigation or acceptance, documenting outcomes, and tracking actions through completion.
• Perform administrative and recordkeeping activities necessary to support assigned operational processes, including maintaining accurate records and documentation in accordance with laboratory requirements.
• Develop, write, edit, and maintain procedures, process descriptions, work instructions, forms, templates, guidance, and other technical and administrative documentation to clearly communicate requirements.
• Develop and maintain digital workflows and automated business processes using tools such as Microsoft Forms, SharePoint, Power Automate, and related Microsoft 365 applications to improve efficiency, consistency, and traceability of operational processes.
• Identify and implement opportunities to align, standardize, streamline, and automate administrative and compliance-related operational processes through stakeholder engagement and technology.
• Coordinate the design and development of reports and dashboards with developers and other stakeholders to support performance monitoring, trend analysis, reporting, and decision-making.
• Support the implementation of new or evolving institutional requirements by evaluating impacts to existing operations and coordinating development or modification of processes, documentation, tools, and controls.
• Support and participate in assessments, operational reviews, corrective actions, and continuous improvement activities, including preparation of supporting documentation and follow-up on actions.
• Support broader NSLS-II operational initiatives, strategic priorities, and special projects as assigned.

Skills

Organizational skills

Analytical skills

Problem-solving

Technical writing

Stakeholder communication

Microsoft 365

Education

Bachelor’s degree in STEM, business, or related discipline

Tools

Microsoft Forms

SharePoint

Power Automate

Microsoft 365

Job description

Brookhaven National Laboratory is seeking an Operations Specialist to support the implementation, coordination, and continuous improvement of operational, compliance, and risk-informed processes at NSLS-II. The role acts as a liaison across scientific, technical, and administrative teams to enable collaborative research and mission success.

The ideal candidate brings strong technical communication, organizational, and analytical skills and can navigate a multidisciplinary environment while