Operations & Compliance Specialist – Digital Workflows

Brookhaven National Laboratory; Upton (NY); On-site; USD 83,000 - 115,000; Full time

Job summary

Brookhaven National Laboratory is seeking an Operations Specialist to support implementation and continuous improvement of operational, compliance, and risk‑informed processes across science and technical programs. The role serves as a liaison across researchers, engineers, and institutional teams to enable collaboration and mission success.

The ideal candidate will bring strong technical communication, organizational, and analytical skills, and will contribute to digital workflows and

Qualifications

• Bachelor's degree in STEM, business, communication, technical writing, or related discipline, or equivalent experience.
• Minimum of four (4) years of relevant experience supporting scientific, engineering, technical, research, or facility operations in a role involving technical communication, administrative or compliance‑related processes, and/or interdisciplinary coordination.
• Strong organizational, analytical, and problem‑solving skills, with the ability to manage multiple priorities and work effectively both independently and collaboratively.
• Demonstrated technical writing and stakeholder communication skills, with the ability to organize complex information and develop clear procedures, process descriptions, guidance, forms, reports, and other technical or administrative documentation for a range of audiences.
• Demonstrated ability to communicate and coordinate effectively across scientific, engineering, operational, and administrative stakeholders with differing roles and areas of expertise.
• Demonstrated sound judgement, attention to detail, and discretion when handling sensitive information.
• Proficiency with Microsoft 365 applications and tools, including Word, Excel, PowerPoint, Teams, SharePoint, and Outlook.

Responsibilities

• Serve as a key operations liaison among scientists, engineers, users, operations and project personnel, program managers, and institutional subject matter experts to coordinate operational and compliance‑related processes and facilitate resolution of issues.
• Coordinate risk assessments and related due diligence activities, including gathering information, facilitating technical and stakeholder input, coordinating risk mitigation and/or acceptance, documenting outcomes, and tracking actions through completion.
• Perform administrative and recordkeeping activities necessary to support assigned operational processes, including maintaining accurate records, documentation, tracking systems, and supporting information in accordance with laboratory requirements.
• Develop, write, edit, and maintain procedures, process descriptions, work instructions, forms, templates, guidance, and other technical and administrative documentation to clearly communicate requirements and support consistent implementation.
• Develop and maintain digital workflows and automated business processes using tools such as Microsoft Forms, SharePoint, Power Automate, and related Microsoft 365 applications to improve the efficiency, consistency, and traceability of operational processes.
• Identify and implement opportunities to align, standardize, streamline, and automate administrative and compliance‑related operational processes through stakeholder engagement, process evaluation, and appropriate use of technology.
• Coordinate the design and development of reports and dashboards with developers and other stakeholders to support performance monitoring, trend analysis, reporting, and decision‑making.
• Support the implementation of new or evolving institutional requirements by evaluating impacts to existing operations and coordinating the development or modification of processes, documentation, tools, and administrative controls.
• Support and participate in assessments, operational reviews, corrective actions, and continuous improvement activities, including preparation of supporting documentation, coordination with stakeholders, identification of improvement opportunities, and follow‑up on resulting actions.
• Support broader NSLS-II operational initiatives, strategic priorities, and special projects as assigned.

Skills

Organizational skills

Analytical skills

Technical writing

Stakeholder communication

Education

Bachelor's degree in STEM or related discipline

Tools

Microsoft 365

Job description

Brookhaven National Laboratory is seeking an Operations Specialist to support implementation and continuous improvement of operational, compliance, and risk‑informed processes across science and technical programs. The role serves as a liaison across researchers, engineers, and institutional teams to enable collaboration and mission success.

The ideal candidate will bring strong technical communication, organizational, and analytical skills, and will contribute to digital workflows and