Ops Product Delivery Analytics Lead

United Airlines; Chicago (IL); On-site; USD 82,000 - 107,000; Full time

Benefits offered by this job

Flight privileges

Medical benefits

Dental benefits

Paid time off

401(k)

Job summary

United Airlines is seeking a Senior Analyst in Chicago to support the Ops Product Delivery Engagement Insights & Analytics team. You will drive end-to-end change management and produce data-driven insights for leadership, collaborating with cross-functional teams to improve employee engagement and operational outcomes.

Ideal candidates have 3+ years in analytics, strong data visualization skills, and the ability to present findings at the executive level. This full-time role requires U.S.

Qualifications

• Bachelor's degree required.
• 3+ years' experience in analytical role with data visualization.
• 3+ years' experience building relationships with leaders across all levels.
• Strong analytical abilities and ability to present executive level findings.
• Initiative and urgency in delivering insights.
• Legally authorized to work in the United States without sponsorship.

Responsibilities

• Engage with domain experts to understand business challenges and data opportunities.
• Extract, analyze and generate actionable insights from structured and unstructured data.
• Collaborate with internal teams to review feedback and drive changes.
• Manage active projects to meet stakeholder expectations.
• Develop KPIs and report on adoption metrics to leadership.
• Facilitate process mapping and promote continuous improvement.

Skills

Analytical thinking

Executive presentations

Stakeholder communication

Education

Bachelor's degree

Tools

PowerBI

Tableau

Spotfire

Job description

United Airlines is seeking a Senior Analyst in Chicago to support the Ops Product Delivery Engagement Insights & Analytics team. You will drive end-to-end change management and produce data-driven insights for leadership, collaborating with cross-functional teams to improve employee engagement and operational outcomes.

Ideal candidates have 3+ years in analytics, strong data visualization skills, and the ability to present findings at the executive level. This full-time role requires U.S.