Ops Strategy Analytics Intern - Data-Driven, Cross-Functional

United Airlines; Chicago (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Flight privileges

Medical benefits

Commuter benefits

Paid holidays and time off

401(k)

Job summary

United Airlines invites undergraduates to join the Future NOC internship within Network Operations in Chicago. You will gain exposure to strategy, analytics, product management, and long-term planning for real-time flight and airport operations.

You will translate data into insights, build dashboards, and collaborate across teams to drive operational efficiencies. The program emphasizes learning operational processes, developing best practices, and leveraging AI responsibly, with a May/June 2026

Qualifications

• Must be a current undergraduate student.
• Pursuing a bachelor’s degree in Business Administration, Communications, Engineering, Economics, or related field; or other relevant experience
• Strong problem-solving skillets
• Highly organized and self-motivated, with excellent interpersonal skills
• Ability to manage multiple, competing priorities and ensure attention to detail
• Excellent written and verbal communication and presentation skills; must be comfortable talking to and collaborating with a variety of stakeholders
• Confident performing data analysis to arrive at insights and develop recommendations.
• Proven proficiency with Microsoft Office (Word, Excel, PowerPoint)

Responsibilities

• Translate data into practical operational insights and recommendations that will support front-line teams
• Help create tools and processes for various teams to use during Irregular Operations events
• Build, develop, and validate operational dashboards and analyses that are strategically and tactically aligned, providing answers to critical operational questions
• Evaluate new technology and processes in support of Airport and Network Operations proofs-of-concept or deployment, while supporting the business case development, design, build, and delivery
• Resolve actionable projects to facilitate efficiencies in operations execution
• Collaborate with cross-functional teams to turn operational questions into actionable insights and explore opportunities for performance and process improvement
• Learn the operational processes to help establish and standardize best practices that highlight efficiency and accuracy

Skills

Problem-solving

Highly organized

Interpersonal skills

Attention to detail

Communication and presentation

Data analysis

Microsoft Office

Education

Undergraduate student

Bachelor’s degree (in progress) in Business/Communications/Engineering/Economics or related

Tools

SQL

Python

Job description

United Airlines invites undergraduates to join the Future NOC internship within Network Operations in Chicago. You will gain exposure to strategy, analytics, product management, and long-term planning for real-time flight and airport operations.

You will translate data into insights, build dashboards, and collaborate across teams to drive operational efficiencies. The program emphasizes learning operational processes, developing best practices, and leveraging AI responsibly, with a May/June 2026