Ops Liaison & Process Excellence Analyst

Citi; New York (NY); On-site; USD 6,200 - 9,300; Full time

Job summary

Citi is seeking an Ops Sup Analyst 2 in Pune to provide operations support, including record maintenance, account updates, imaging, and account openings with the account services team. You will liaise with operations staff, relationship managers, project managers, custodians and clients to ensure smooth processing and compliance.

The role requires 2–4 years of relevant experience, proficiency in Microsoft Office, ability to work under pressure and meet deadlines, and a bachelor’s degree or

Qualifications

• Bachelor’s degree/University degree or equivalent experience.
• Proficient in Microsoft Office.
• Ability to work under pressure and meet deadlines.
• Strong communication and organizational skills.

Responsibilities

• Timely and accurate completion of complex tasks and data validations.
• Serve as liaison to business for work assignments and content approval.
• Monitor work progression and ensure completion by due date.
• Maintain records, imaging and account maintenance as needed.

Skills

Experience 2-4 years

Microsoft Office proficiency

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Citi is seeking an Ops Sup Analyst 2 in Pune to provide operations support, including record maintenance, account updates, imaging, and account openings with the account services team. You will liaise with operations staff, relationship managers, project managers, custodians and clients to ensure smooth processing and compliance.

The role requires 2–4 years of relevant experience, proficiency in Microsoft Office, ability to work under pressure and meet deadlines, and a bachelor’s degree or