Banking Ops Specialist - 24/7 Support (Pune)

Citi; New York (NY); On-site; USD 3,000 - 6,000; Full time

Job summary

Citi in Pune, India, is seeking an entry-level Banking Operations Specialist to provide day-to-day operations support, including record maintenance, imaging and account opening in coordination with the Core Team.

You will liaise with relationship managers and clients, handle basic analysis, and ensure compliance with policies while delivering reliable operational service, with rotation/night shifts.

Qualifications

• Bachelor's degree mandatory.
• 0-3 years of relevant experience.
• Excellent communications required.
• Strong numerical abilities.
• Proficient with databases and spreadsheets.
• Ready to work in rotational/night shifts.

Responsibilities

• Follow established procedures to complete complex assignments and resolve problems requiring investigation.
• Provide team assistance, act as a subject matter expert, train new hires, and allocate work.
• Conduct basic analysis and workflow management.
• Support an expansive array of products and services.
• Communicate information to senior managers and support risk controls.

Skills

Communication

Numerical skills

Attention to detail

Database skills

Excel

Education

Bachelor's degree

Tools

Excel

Databases

Job description

Citi in Pune, India, is seeking an entry-level Banking Operations Specialist to provide day-to-day operations support, including record maintenance, imaging and account opening in coordination with the Core Team.

You will liaise with relationship managers and clients, handle basic analysis, and ensure compliance with policies while delivering reliable operational service, with rotation/night shifts.