Operational Support Associate

SIXT; Boise (ID); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Exclusive employee rentals

Uniform & dry cleaning

Job summary

SIXT is hiring an Operational Support Associate in Boise to provide outstanding customer service, guide customers through vehicle options, and support fleet logistics. You will be at the center of rental operations, helping ensure smooth, efficient experiences from start to finish.

Join a fast-paced team with flexible hours and opportunities for career growth, while earning a competitive hourly rate and earning potential through performance bonuses.

Qualifications

• Strong sales and communication to guide customers through options and add-ons.
• Background in delivering high-quality customer experiences.
• Ability to organize logistics and documentation.
• Collaborative work style across teams to support daily operations.
• Availability for varied shifts, including evenings, weekends, holidays.
• Must be 18+, authorized to work in the U.S., with a valid driver's license.

Responsibilities

• Guide customers through vehicle options, protection packages and add-ons to maximize sales.
• Support customers throughout the rental journey and collect feedback to maintain service standards.
• Oversee fleet operations, vehicle readiness, inventory and coordination with partners.
• Ensure vehicle cleanliness, routine checks, and assist with driving and staging.
• Maintain accurate records of inventory, service updates and customer interactions.

Skills

Sales & Communication

Customer Service

Organizational Skills

Team Collaboration

Flexibility

Licensing & Eligibility

Tools

Basic computer skills

Job description

Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, room for career growth, and a rate of $20.00 per hour.

YOUR ROLE AT SIXT

• You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities
• You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards
• You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal
• You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation
• You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning

YOUR SKILLS MATTER

• Sales & Communication SkillsYou are persuasive, confident, and driven by performance-based incentives
• Customer Service FocusYou bring a strong background in customer service and are passionate about delivering exceptional experiences
• Organizational & Technical SkillsYou manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency
• Team CollaborationYou thrive in a team-oriented environment and adjust smoothly to changing business needs
• FlexibilityYou’re available to work a variety of shifts, including evenings, weekends, and holidays
• Licensing & EligibilityYou are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record

WHAT WE OFFER

• Comprehensive BenefitsPackage Enjoy healthcare coverage (medical, dental, vision), life insurance, critical illness, hospital indemnity, and pet insurance, along with a 401k plan to secure your future
• Paid Time Off & HolidaysBenefit from PTO, sick leave, and receive time and a half for working on public holidays
• Employee Assistance ProgramAccess support whenever needed through our Employee Assistance Program
• Exclusive Employee RentalsBenefit from employee-only rental rates, with family rental options and exclusive discounts for employees
• Uniform & PerksReceive a uniform with weekly dry cleaning, always ensuring a professional appearance