Ops Client Relations Associate – Post-Trade Service

Nomura; New York (NY); On-site; USD 120,000 - 130,000; Full time

Benefits offered by this job

401(k) eligibility

Paid time off

Medical benefits

Job summary

Nomura in New York, NY is seeking an Associate to support client relationships within the US Client Service Group (CSG) - Operations. The role focuses on coordinating with Sales, SRM, Operations and other functions to provide outstanding service to priority clients and respond to their post-trade needs.

The position requires strong knowledge of financial services, regulatory awareness, and excellent communication. It offers a competitive base salary and a comprehensive benefits package.

Qualifications

• Minimum of three years’ experience within financial services, ideally within operations, post-trade services, or client relationship management functions.
• Strong knowledge of financial service products and associated processes.
• Understanding of post-trade operations, settlement processes and reconciliation procedures.
• Familiarity with regulatory frameworks.
• Excellent written and verbal communication skills.

Responsibilities

• Partner with Sales, SRM Front Office Client Account Management, Operations and other corporate functions to facilitate client relationships.
• Maintain regular communication with clients to support a best-in-class client service experience.
• Coordinate across corporate functions to ensure clients’ needs are met.
• Maintain awareness of industry trends and the regulatory environment, including their impact on clients, with willingness to develop deeper expertise.
• Daily monitoring across the pre and post trade lifecycle to proactively resolve issues for key clients.
• Prepare high-quality client materials for meetings and in response to client requests.
• Summarise periodic client metrics collaborating with the Business Transformation function to deliver MI requested by clients.
• Lead discussions and projects by organising meetings, partnering with key stakeholders and influencing the delivery of initiatives, technology strategy and internal behavioural change to enhance client service.
• Develop a strong understanding of vendor solutions and market capabilities relevant to operational service delivery.
• Support clients seeking to understand how technology and AI tools can be applied within post-trade operations.

Skills

Financial products knowledge

Post-trade operations

Regulatory understanding

Client relationship management

Communication skills

Cross-functional collaboration

Problem solving

Job description

Nomura in New York, NY is seeking an Associate to support client relationships within the US Client Service Group (CSG) - Operations. The role focuses on coordinating with Sales, SRM, Operations and other functions to provide outstanding service to priority clients and respond to their post-trade needs.

The position requires strong knowledge of financial services, regulatory awareness, and excellent communication. It offers a competitive base salary and a comprehensive benefits package.