Strategic Operations & Client Relations Associate

Nomura Holdings, Inc.; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

Nomura Holdings, Inc. in New York is seeking an Operations Client Relationship Management Associate to support a priority client base. You will partner with Sales, SRM Front Office and Operations to ensure seamless post-trade service and proactive issue resolution.

The role requires deep knowledge of post-trade processes, strong communication, and the ability to manage multiple priorities. You will help deliver client insights, MI, and coordinate across functions while expanding operational

Qualifications

• Strong knowledge of financial service products and associated processes.
• Understanding of post-trade operations, settlement processes and reconciliation procedures.
• Familiarity with regulatory frameworks.
• Client query management and troubleshooting.
• Excellent written and verbal communication skills.
• Proactive approach to understand business and clients.

Responsibilities

• Partner with Sales, SRM Front Office Client Account Management, Operations and other functions to facilitate client relationships.
• Maintain regular communication with clients to support a best-in-class client service experience.
• Coordinate across corporate functions to ensure clients’ needs are met.
• Develop awareness of regulatory environment and industry trends.
• Daily monitoring across pre- and post-trade lifecycle to proactively resolve issues for key clients.
• Prepare high-quality client materials for meetings and client requests.
• Summarise periodic client metrics with Business Transformation for MI requests.

Skills

Client Relationships

Post-trade ops

Regulatory knowledge

Financial services

Communication

Risk management

Cross-functional teams

Time management

Job description

Nomura Holdings, Inc. in New York is seeking an Operations Client Relationship Management Associate to support a priority client base. You will partner with Sales, SRM Front Office and Operations to ensure seamless post-trade service and proactive issue resolution.

The role requires deep knowledge of post-trade processes, strong communication, and the ability to manage multiple priorities. You will help deliver client insights, MI, and coordinate across functions while expanding operational